Senior Technical Business Analyst

As a Senior Technical Business Analyst you will lead business process improvement automation and innovation initiatives across the organisation. Youll combine advanced business analysis skills with specialist knowledge of Microsoft technologiesparticularly Dynamics 365 Sales & Serviceand a strong understanding of process re-engineering AI-driven automation and Agile delivery methodologies.

Working closely with stakeholders youll identify and analyse core business processes facilitate workshops and Scrum ceremonies and document workflows and business requirements to support strategic and operational outcomes. Youll play a key role in delivering projects that enhance efficiency reduce costs and improve both customer and employee experiences.

In this role you will

• Analyse key customer value chains and identify pain points and areas for improvement delivering more efficient and effective processes for customers.
• Redesign and re-engineer business and documentation processes for greater efficiency and improved experience.
• Consult with subject matter experts to challenge and improve business and documentation processes.
• Implement AI automation solutions to drive business process improvements.
• Maintain up-to-date knowledge of business and documentation processes systems and products within Beyond Bank and the broader banking industry.
• Ensure effective use of Microsoft Technology Applications including Dynamics 365.
• Develop requirements specifications and designs by working with key stakeholders.
• Design and write test plans automate test cases and facilitate Agile ceremonies such as sprint planning stand-ups retrospectives and showcases.
• Support risk management and compliance obligations ensuring data-driven and data-literate practices.

Qualifications :

You are a curious solutions-driven professional who thrives on turning complexity into clarity. You enjoy collaborating facilitating and constantly learningbalancing deep technical expertise with a strong sense of ownership and adaptability. You take pride in delivering projects that drive real value for customers and the business.

Bringing demonstrated experience in business process improvement this candidate excels in business analysis documentation and change management with strong knowledge of Agile AI technologies and Microsoft Dynamics. They are skilled in stakeholder engagement leadership and technical solutions and have a proven ability to drive innovation and efficiency across complex business environments.

• Demonstrated experience in business process mapping and system improvements (Desirable)
• Experience with documentation design development and BDD testing (Desirable)
• In-depth knowledge of Agile principles and practices (Desirable)
• Understanding of AI technologies and their business applications (Desirable)
• Experience with Smartflows and complex document template development (Desirable)
• Broad understanding of lending contracts technology applications and banking systems with proficiency in Microsoft Dynamics and other Microsoft Technology Applications (Desirable)
• Strong business analysis project documentation and change management skills
• Excellent communication and stakeholder engagement abilities
• Leadership skills and the ability to work independently
• Technical skills in AI automation and Microsoft Dynamics

Additional Information :

See yourself in our team

You will be joining a dynamic Technology team who work together to provide high quality technology solutions for our people customers and community. These solutions protect create and return value and enable financial wellbeing. You will have opportunities to work closely with and learn from different teams across the business working in partnership to tackle interesting and complex challenges. Join us if youre passionate about transforming the way we deliver change at Beyond Bank!

Why work for Beyond Bank
We welcome candidates who reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples people living with disability LGBTQIA as well as culturally diverse community members to apply for our roles.

Beyond Bank is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application recruitment selection and/or assessment process or modifications for accessibility to our locations please contact us at

There are even more benefits:

• Additional 3 paid work-life balance days to boost your annual leave
• Paid community volunteer days to support community organisations across Australia
• Access to employee discounts health and wellbeing initiatives employee and family assistance plus more
• A flexible and diverse working environment
• Career development opportunities training and coaching

By joining Beyond Bank you will have the opportunity to work alongside talented professionals who will support and encourage you to achieve your full potential. If you are passionate about people and want to make a difference we would love to hear from you.
 

What does our recruitment process look like
The process can include a phone screen video interview virtual or face-to-face interview psychometric testing and all relevant background checking. Some positions may require undergoing 4 weeks of mandatory full training.

Apply Now!
To find out more about Beyond Bank visit  or for more information contact

As a Certified B Corp we use our business as a force for good.

We kindly request that recruitment agencies do not contact us regarding this vacancy. We are managing this recruitment process internally and do not require agency support at this time.

We are unable to accept email applications please ensure that you submit your application via the online portal.

By applying for this opportunity you are providing consent for Beyond Bank Australia to conduct all pre-employment screening checks (APRA ASIC Bankruptcy National Criminal History Check VEVO Adverse Media Check and Reference Checks) at the expense of Beyond Bank Australia.

Remote Work :

No

Employment Type :

Full-time