Director of Residence Life & Conduct

Director of Residence Life & Conduct

FLSA Classification

Exempt

Reports to

Assistant Dean of Students

Date

October 2025

Job Description

Summary/objective

Randolph College seeks an energetic self-motivated person with a passion for students and creating a dynamic student residential life experience for a diverse student body.The director of residence life & conduct is responsible for the general oversight of conduct & policies as well as the well-being of residential students and facilities.

This position provides management that will foster a congenial atmosphere and a strong positive community in the residence halls conducive to student development and academic success. The director of residence life & conduct will also serve as the conduct case manager for the Dean of Students Office ensuring a holistic and timely approach to conduct that includes restorative justice outcomes.

This is a 12 month optional live-on position that requires on-call responsibilities.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Must effectively carry out the essential duties and responsibilities of this position in a manner that consistently demonstrates Randolph Colleges mission and core values in a positive manner.

Resident Development Responsibilities

1. Counsel and advise individuals or groups of students on personal social and academic matters through roommate mediations and the conduct process. Provide an orientation to Randolph College policies. Help residents and residence life staff understand what constitutes acceptable conduct in the residence hall.
2. Be available to students on a regular basis. Be friendly and open.
3. Make appropriate on and off-campus referrals.
4. Work to identify and meet special needs of residents and residential environments.
5. Collaborate with on-campus departments to help promote programs and opportunities to residential students. Implement programs offered by the Office of Residence Life.
6. Conduct weekly rounds in Grosvenor Apartments.

Supervisory Responsibilities

1. Directly supervise Head Residents (HRs). Conduct performance reviews each semester.
2. Plan and execute fall and spring semester trainings for HRs.
3. Facilitate weekly Residence Life staff meeting with HRs.
4. Indirectly supervise Resident Assistants (RAs). Conduct performance reviews each semester.
5. Plan and execute fall and spring semester trainings for RAs.
6. Coordinate monthly in-service training opportunities for RAs.
7. Design and coordinate residence life student staff selection and hiring processes.
8. Oversee the room selection process as well as first-year roommate pairing/housing assignments.
9. Oversee summer housing assignments billing and processes.
10. Complete periodic evaluation of programs/policies and provide assessment reports to the assistant dean for Board of Trustees reports.
11. Attend weekly meetings with the assistant dean and participate in performance evaluations.
12. Serve on committees as assigned by the assistant dean or the dean of students.
13. Report any concerning student behavior to the Director of Student Engagement and Support who serves as the Case Manager for the Dean of Students Division.

Housing and Operations Responsibilities

1. Directly supervise and manage maintenance and administrative duties for six residence halls and one campus apartment complex that house approximately 700 students.
2. Submit work orders to Buildings & Grounds. Ensure completion of work order and follow up with students accordingly.
3. Opening and closing of residence halls for Breaks; room changes; key request management; damage assessment & billing; overall hall maintenance.
4. Oversee completion of Housing Contracts Room Conditions Forms etc.
5. Complete punch lists over the summer to Buildings & Grounds to ensure resident rooms are clean and have no maintenance issues before fall move-in.
6. Coordinate and supervise HR on Call schedule as well as RA Duty rounds.
7. Serve as a point of contact for students and Melvin Corporation for micro fridge rental information and deliveries.
8. Serve as Coordinator for the Special Accommodations Committee.

Student Conduct Responsibilities:

1. Ensure proper administration and enforcement of college policies and procedures.
2. Review incident reports submitted to the Dean of Students Office.
3. Assign conduct hearing officers to cases that need adjudication.
4. Serve as a conduct-hearing officer and adjudicate violations of the Randolph College Student Handbook entitled: The WildCat Way.
5. Manage conduct case completion in online conduct tracking software Maxient.
6. Serve as a conduct investigator for the College.
7. Research current legal issues academic integrity trends in higher education and student conduct. Implements best practices.
8. Make referrals to appropriate resources both on and off campus.

On-Call and Emergency Management Responsibilities:

1. Participate in a 24/7 on-call and emergency response rotation for the entire campus. This rotation runs all 12 calendar months and includes Holiday rotations. This position may require additional on-call rotation dates to cover residence hall openings and closings.
2. Respond to all texts and calls received on the administrators on-call phone.
3. While on-call serve as a resource for all HRs RAs Campus Safety Officers Communication Officers B&G on-call staff Counselor on-call Fire and Safety Professionals and EMS providers.
4. Keep the assistant dean informed of life-threatening emergencies or severe disruptions that may require on or off-campus intervention and follow-up.
5. Notify appropriate staff members of situations that affect the residence halls and/or students.
6. Submit appropriate incident report documentation immediately upon completion of responding to a call.
7. Oversee the Administrator on Call process to include training Administrators on Call managing the on call schedule following up on incident reports etc.

Competencies

• Strong problem solving and organizational skills ability to work independently confident in decision making
• Excellent written and public communications skills; including the ability to communicate effectively with students parents administrators faculty staff and external community partners
• Ability to collaborate with other departments
• Ability to work in a fast-paced environment and manage multiple projects simultaneously with excellent time management
• Strong problem solving and organizational skills ability to work independently
• Trained in current best practices to support diversity equity and inclusivity initiatives in the college environment
• Demonstrated excellence in supporting a diverse student body
• Ability to maintain confidential information
• Experience managing promotional mediums and social media outlets
• Ability to carry out late night and weekend programming responsibilities

Supervisory responsibilities

Head Resident Staff(with the potential of a Coordinator and/or Graduate Assistant)

Work environment

Typically working in-person in a collaborative office environment. Nights and weekend work required.

Physical demands

Position requires a full range of body motion including reaching stooping kneeling climbing and walking. May be standing/walking/sitting for extended periods of time.

Travel required

May travel infrequently locally on college business. May also have the opportunity to travel for professional growth and development opportunities.

Required education and experience

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required education and experience

• Bachelors degree required.
• Minimum five years of increasingly responsible experience in related field.

Preferred education and experience

• Masters degree in higher education student personnel or a related area
• 3-5 years professional experience working in conduct residence life or related area; graduate level experience may be considered
• Comprehensive knowledge of college student development theory program assessment and high-impact practices
• Experience with student conduct software

Additional eligibility requirements

None

Work authorization/security clearance requirements

Must be authorized to work in the United States. Employment is contingent upon the successful completion of a criminal background investigation.

Affirmative Action/EEO statement

Randolph College is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race color religion gender sexual orientation sex (including pregnancy) gender identity gender expression sexual orientation national origin age disability genetic information marital status veteran status political beliefs or any other classification protected by applicable law. This policy applies to all terms and conditions of employment including but not limited to hiring promotion termination placement transfer layoff recall compensation and training.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Job Qualifications and Requirements:

1. Masters degree in higher education student personnel or a related area

2. 3-5 years professional experience working in conduct residence life or related area; graduate level experience may be considered

3. Comprehensive knowledge of college student development theory program assessment and high-impact practices

4. Strong problem solving and organizational skills ability to work independently confident in decision making

5. Excellent written and public communications skills; including the ability to communicate effectively with students parents administrators faculty staff and external community partners

6. Ability to collaborate with other departments

7. Ability to work in a fast-paced environment and manage multiple projects simultaneously with excellent time management

8. Strong problem solving and organizational skills ability to work independently

9. Trained in current best practices to support diversity equity and inclusivity initiatives in the college environment

10. Demonstrated excellence in supporting a diverse student body

11. Ability to maintain confidential information

12. Experience with Maxient preferred

13. Experience managing promotional mediums and social media outlets

14. Ability to carry out late night and weekend programming responsibilities

15. Employment is contingent upon the successful completion of a criminal background investigation.

Working Conditions:

Typically working in-person in a normal office environment. Position requires a full range of body motion including reaching stooping kneeling climbing and walking. May be standing/walking/sitting for extended periods of time. May travel some locally. Nights and weekend work required.

Randolph offers a competitive salary and excellent benefit package. Interested candidates should submit a cover letter resume and three professional references via Paycom. Review of applications will begin immediately and continue until the position is filled. The Randolph community values and supports diversity and an inclusive environment. We are particularly interested in hiring candidates who will enrich the diversity of our campus. Randolph is an EOE employer.