Hostess
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Reporting to the Outlet Manager responsibilities and essential job functions include but are not limited to the following:
- Ensure the day to day operation is smooth in the restaurant
- Assist the leadership team of the restaurant in achieving high guest satisfaction
- Guide and lead the server in the restaurant
- Perform the duties of supervisor on regular basis
- Provides a friendly and personalized welcome for guests
- Offers attentive service and adapts to any constraints guests may have
- Heeds any remarks made by guests and ensures follow-up
- Establishes good relations with guests offering advice and fostering customer loyalty
- Completes the following tasks:
- Prepares the welcome desk and seat allocation. Takes the reservations and maintains reservation book
- Welcomes guests and provides the best seats available
- Cleans and tidies the restaurant and preparation after closing
- Before every work shift finds out about dish composition and any shortages
- Organizes his/her work to suit fluctuations in numbers events and guests
- Ensures the equipment used remains in good condition
Qualifications :
Your experience and skills include:
- Previous service experience is an asset
- Good command of written and spoken English communication skills along with strong interpersonal and problem-solving abilities are essential.
- Guest-oriented service-minded and attention to quality
- Sales acumen
- Dynamic
- Good presentation
- Thorough and organized approach
- Creative
- Knowledge about Point of Sale System is an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs remain calm and courteous at all times
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world; dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- OpenTable
- Food Service
- Customer Service
- Hospitality Experience
- Basic Math
- Guest Relations Experience
- Host/Hostess Experience
- Guest Services
- Cash Handling
- Phone Etiquette
- Writing Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
