Room Service Waiter

We are seeking a professional and customer-focused Room Service Waiter to join our team at a Swissotel Corniche Park Towers  in Doha Qatar. As a Room Service Waiter you will play a crucial role in ensuring our guests have an exceptional dining experience in the comfort of their rooms.

• Provide courteous efficient and professional room service to hotel guests
• Take food and beverage orders accurately ensuring attention to detail
• Prepare trays or carts with ordered items including appropriate cutlery condiments and accompaniments
• Deliver orders to guest rooms promptly and professionally
• Present bills and process payments efficiently
• Maintain a thorough knowledge of menu items daily specials and beverage options
• Offer menu recommendations and upsell when appropriate
• Ensure cleanliness and organization of room service areas and equipment
• Handle guest inquiries and complaints with a friendly and solution-oriented approach
• Collaborate with kitchen staff to ensure order accuracy and quality
• Adhere to food safety standards and hotel policies at all times
• Assist with inventory management and stock rotation
• Participate in regular training sessions to enhance skills and knowledge
• Adapt flexibly to changing schedules and additional tasks as assigned

Qualifications :

• High school diploma or equivalent; diploma or degree in hospitality is preferred
• Food safety certification (required)
• Previous experience as a room service waiter in a 4-5 star hotel is preferred but entry-level candidates with a strong customer service background will be considered
• Excellent knowledge of food and beverage items including wine and cocktails
• Strong understanding of dietary restrictions and food allergies
• Exceptional customer service skills with a friendly and professional demeanor
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail
• Excellent communication skills in English; additional languages are a plus
• Basic math skills for handling bills and payments
• Physical stamina to carry trays and stand for extended periods
• Flexibility to work various shifts including nights weekends and holidays
• Proficiency in using point-of-sale systems and hotel management software
• Neat and professional appearance
• Team-oriented mindset with the ability to work collaboratively with other departments
• Ability to maintain composure and provide quality service in high-pressure situations

Additional Information :

customer related experience an asset
Ability to work well under pressure in a fast paced environment
Excellent communication skills and a professional presentation
Ability to work cohesively with fellow colleagues as part of a team Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Full-time