LITS Student Worker
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Job Location:
Wilmore, KY - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Details
Description
Position Summary
Provide tier 1 service and support for students staff and faculty including research technology circulation and assist with collection maintenance.
Essential Functions
1. Be a confident friendly face to answer student/faculty/staff/community questions in person and over the phone providing the types of support listed below.
2. Use library software to circulate library resources.
3. Maintain library resources by participating in tasks such as (but not limited to): shelving shelf reading and labeling.
4. Provide research support by assisting patrons in navigating the library catalog databases and subject guides.
5. Provide technology software support by assisting patrons with Asbury Connect Gmail Online Courses the Portal etc.
6. Provide technology hardware support by assisting patrons with printers copiers classroom technology and basic computer issues.
7. Participate in ongoing training programs as assigned.
Other Responsibilities
1. Record statistics on Help Desk transactions
2. Other duties as assigned
Financial Responsibility/Authority
1. Handle cash and checks for fines and book sales
Direct Supervision & Project/Team Leadership or Training:
1. None
Tools & Equipment
1. Basic computer applications (Word Excel etc.)
Qualifications
1. Strong oral and written communication skills
2. Strong interpersonal skills and the ability to work both independently and collaboratively
3. Ability to manage time well and meet deadlines as needed
4. Familiarity with both PC and Mac as well as other audio/visual tools
5. Must be detail-oriented
6. Must be familiar with Word Excel Google Drive
7. Must have an ethic of service and care
8. An ability/willingness to learn is essential
9. Ability to maintain confidentiality
Key Skills
- English
- AXA
- Immigration
- Litigation Attorney
- Big Data
