Senior Software Engineer, SRE

About the role

Were looking for a Senior Software Engineer with strong development skills and hands-on SRE experience to join our London-based team. Youll help shape the future of reliability and observability at Forter ensuring we can build and run scalable reliable and observable systems while collaborating with engineers across the globe. We maintain five-nines SLA for our platform and support 150 engineers across 20 teams. Our team values collaboration through pairing continuous learning and sustainable long-term solutions.

Why should you join us

• Direct impact: Your work will affect reliability and developer experience across the entire company
• Modern tech stack: Work with AWS EKS and cutting-edge observability tools (Mimir Grafana Honeycomb Loki OTel)
• Collaborative culture: We believe in pair programming knowledge sharing and learning together
• Growth mindset: We support continuous learning and provide space for you to develop new skills
• Sustainable: We value long-term scalable solutions rather than quick fixes
• Global team: Work with engineers across London Israel and North America
• Inclusive environment: We value diverse perspectives and encourage open feedback

What youll be doing

• Collaborate on designing building and maintaining Forters kubernetes platform and our observability monitoring and alerting systems supporting 20 engineering teams
• Complete our migration from EC2 VMs to kubernetes
• Complete our migration from ELK stack to our new scalable platform (Mimir Grafana Honeycomb Loki Quickwit)
• Work closely with engineering teams to improve their observability practices SLOs and kubernetes platform adoption
• Create intuitive developer tools that reduce MTTR and make troubleshooting easier
• Foster a culture of continuous learning through knowledge sharing and leading by example
• Collaborate through pairing and sharing sessions to ensure team alignment
• Balance short-term goals with long-term sustainable infrastructure improvements

What youll need

• Extensive experience with cloud infrastructure (AWS Terraform Kubernetes)
• Hands-on experience with observability tools (Prometheus Grafana ELK Honeycomb Loki or similar)
• Development background using modern languages (Python Java or JavaScript etc.)
• Comfortable with collaborative practices (pair programming code reviews)
• Self-driven with passion for building high-quality sustainable software
• Excellent communication skills for both technical and non-technical stakeholders
• Growth mindset that embraces challenges as learning opportunities

Itd be cool if you also

• Have experience with SRE principles and Observability-Driven Development (ODD)
• Know how to design and scale monitoring infrastructure for distributed systems
• Are familiar with distributed tracing (OpenTelemetry)
• Have experience with cost optimisation for observability tools
• Understand microservices architectures and monitoring complex interdependent services
• Have contributed to open-source observability or monitoring projects

Benefits include:

• Competitive salary and bonus plan
• Restricted Stock Units (RSUs)
• Private health insurance including vision and dental coverage
• Generous PTO policy
• Half day Fridays every Friday

About us:

Digital commerce is built on trust. At every point along the eCommerce journey businesses must make a critical decision: Can I trust this customer Answering this simple question accurately and instantly is powerfulit can accelerate revenue growth and strengthen a companys connection with its customers. How do we do it Forter was founded on the insight that its not about what is being purchased nor where but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customersensuring everyone gets the experience they deserve. Given that trust is central to how we operate Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. Were meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.

Trust is backed by data Forter is a recipient of over 10 workplace and innovation awards including:

• Great Place to Work Certification ( 2024)
• Fortunes Best Workplaces in NYC (and 2024)
• Forbes Cloud 100 ( and 2024)
• #3 on Fast Companys list of Most Innovative Finance Companies (2022)
• Anti-Fraud Solution of the Year at the Payments Awards (2024)
• SAP Pinnacle Awards New Partner Application Award (2023)
• Fintech Breakthrough Awards Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 600 Forterians spread across 3 different continents. Since 2013 weve raised $525 million from investors such as Tiger Global Bessemer Sequoia Capital March Capital and Salesforce Ventures. Were on a mission to bring trust to global digital commerce so that companies like Adobe ASOS eBay Instacart Priceline and Nordstrom can block fraud drive revenue and improve customer experience.

At Forter we believe unique people create unique ideas and valuable experience comes in many forms. So even if your background doesnt match everything we have listed in the job description we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives we grow together as humans and as a company.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants regardless of race color religion gender sexual orientation marital status gender identity or expression national origin genetics age disability status protected veteran status or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability please email us at This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

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