Scrum Master

Who We Are:

Machinify is a leading healthcare intelligence company with expertise across the payment continuum delivering unmatched value transparency and efficiency to health plan clients across the country. Deployed by over 60 health plans including many of the top 20 and representing more than 160 million lives Machinify brings together a fully configurable and content-rich AI-powered platform along with best-in-class expertise. Were constantly reimagining whats possible in our industry creating disruptively simple powerfully clear ways to maximize financial outcomes and drive down healthcare costs.

Location:Remote

About the Opportunity:

Were seeking a Scrum Master who combines deep delivery experience with the ability to guide teams through ambiguity complexity and this role you wont just manage ceremonies youll be a hands-on driver of progress who helps teams stay focused efficient and aligned. Our teams support healthcare payment integrity solutions for health insurance clients and your role will be critical in helping them deliver complex data-driven products in an environment that may be unfamiliar with formal Agile practices. Youll adapt Agile methods to meet the needs of the team and organization while coaching individuals and leaders to embrace structure without rigidity.

Key Responsibilities:

• Drive Agile Delivery: Facilitate planning stand-ups reviews and retrospectives to keep teams focused on execution and delivery of value for our health insurance clients.
• Coach and Mentor Teams: Support individuals and teams especially those newer to Agile with clear practical coaching; help them understand the why not just the how.
• Apply Agile Pragmatically: Tailor your approach based on team maturity business goals and delivery constraints. Youll flex between Scrum Kanban or hybrid models as appropriate.
• Partner Across Functions: Collaborate closely with Product Engineering Data Science QA and Business Operations to ensure alignment and effective delivery across complex workflows.
• Handle Resistance with Empathy: Help teams and stakeholders adopt new ways of working even when theres skepticism or pushback by building trust and demonstrating outcomes.
• Foster Accountability and Improvement: Guide teams to own their processes and continuously improve using retrospectives and team metrics to drive sustainable delivery.
• Navigate Industry-Specific Complexity: Understand how healthcare data regulatory concerns and client expectations in the payer space shape timelines and product development realities.

Skills and Qualifications:

• 5 years of experience as a Scrum Master or Agile Delivery Lead
• Proven track record of leading Agile delivery in complex environments
• Ability to coach and mentor teams with varying levels of Agile maturity
• Strong facilitation conflict resolution and stakeholder engagement skills
• Experience working in data-heavy environments with cross-functional product teams
• Comfortable adapting Agile approaches to fit the realities of the team and organization

Preferred Qualifications:

• Experience in healthcare especially in payment integrity revenue cycle or working with health insurance carriers
• Familiarity with HIPAA data security considerations or payer-provider workflows
• Certifications such as Certified ScrumMaster (CSM) PMI-ACP or ICAgile
• Experience with tools like Jira Azure DevOps Confluence Notion Miro or similar
• Exposure to Lean principles continuous improvement or organizational change management

Success After 3 Months:

• Youve built trust with your teams and are facilitating effective focused ceremonies
• Agile practices are adapted to team needs and embedded in daily workflows
• Youve identified and implemented a few tangible improvements that make delivery smoother
• Teams are showing increased ownership clarity and momentum
• Business stakeholders see you as a partner who helps make work visible and predictable

Success After 1 Year:

• Teams have matured in Agile practices delivering consistently and adapting to change
• Agile has spread beyond your immediate teams others are asking you for guidance
• Youve helped shape cross-team or cross-functional improvements in delivery operations
• Business partners and clients see real value from how your teams operate
• Youve influenced the broader Agile culture in the organization with a pragmatic results-oriented mindset

Pay range: $100000-$115000 USD

This is an exempt position. The salary range is for Base will be determined based on several factors including but not limited to skill set years of experience and the employees geographic location.

Whats in it for you

• PTO Paid Holidays and Volunteer Days

• Eligibility for health vision and dental coverage 401(k) plan participation with company match and flexible spending accounts

• Tuition Reimbursement

• Eligibility for company-paid benefits including life insurance short-term disability and parental leave.

• Remote and hybrid work options

What values well share with you:

• Ask why

• Think big

• Be humble

• Optimize for customer impact

• Deliver results

At Machinify were reimagining a simpler way forward. This begins with our employees. We are innovators who value integrity teamwork accuracy and flexibility. We do the right thing and we listen to the needs of our clients and their members. As tenured experts with unmatched experience we champion diverse perspectives that help us to better understand and serve our clients.

Our values come to life through our culture. We embrace flexible working arrangements that allow our employees to bring innovation to life in the way that best suits their productivity. We work cross-functionally abandoning silos to bring innovative and accurate solutions to market. We invest in each other through ongoing education and team celebrations and we give back to our communities through dedicating days for volunteering. Together Machinify is making healthcare work better for everyone and were passionate about a future with better outcomes for all.

We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We are proud to be an equal opportunity workplace. Machinify is an employment at will employer. We participate in E-Verify as required by applicable accordance with applicable state laws we do not inquire about salary history during the recruitment process. If you require a reasonable accommodation to complete any part of the application or recruitment process please contact our People Operations team at. See our Candidate Privacy Notice at: