Analyst Sr Analyst, AAdvantage Business Strategy and Design
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Job Location:
Dallas, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Location:DFW Headquarters Building 8 (DFW-SV08)
Cities:Dallas - TX
Requisition ID:81906
Intro
Are you ready to explore a world of possibilities both at work and during your time off Join our American Airlines family and youll travel the world grow your expertise and become the best version of you. As you embark on a new journey youll tackle challenges with flexibility and grace learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why youll love this job
The Analyst/ Sr Analyst AAdvantage Business Strategy and Design is part of the Commercial Division. This role will support strategic development of the AAdvantage Business loyalty program. The Analyst will play a critical role in driving customer segmentation refining value propositions evaluating competitor offerings and helping translate customer feedback into actionable program enhancements.
What youll do
Conduct customer segmentation analysis to identify distinct SMB groups and inform product design engagement strategies and campaign targeting
Support the definition and refinement of value propositions for each segment integrating competitive intelligence and customer insights
Develop and maintain market scans and competitor intelligence reports to ensure the AAdvantage Business program remains differentiated
Assist in designing and executing structured customer feedback programs (e.g. surveys advisory panels interviews)
Partner with Marketing Sales Product and Technology teams to ensure insights from customer and market research are incorporated into program enhancements
Support initiative prioritization and roadmap planning by quantifying potential impact and synthesizing stakeholder input
Build reports dashboards or briefings to track key metrics and performance across strategic initiatives
All youll need for success
Minimum Qualifications- Education & Prior Job Experience
Bachelors degree in a quantitative field (e.g. mathematics statistics economics computer science)
2 years of experience in a related field (e.g. data analysis business strategy marketing)
Strong analytical and problem-solving skills with experience working with data and analytics tools
Preferred Qualifications- Education & Prior Job Experience
Masters degree in a quantitative field (e.g. MBA MS in data science)
Experience working in the airline or loyalty industry
Experience with data visualization tools (e.g. Tableau Power BI)
Experience with programming languages (e.g. Python R)
Skills Licenses & Certifications
Strong proficiency in Microsoft Office (Excel Word PowerPoint)
Experience with data analysis and visualization tools (e.g. Tableau Power BI)
Strong analytical and problem-solving skills with experience working with data and analytics tools
Excellent communication and collaboration skills with the ability to work effectively with cross-functional teams
What youll get
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world You your family and your friends can reach 365 destinations on more than 6800 daily flights across our global network.
- Health Benefits: On day one youll have access to your health dental prescription and vision benefits to help you stay well. And thats just the start we also offer virtual doctor visits flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself thats why our wellness programs provide you with all the right tools resources and support you need.
- 401(k) Program: Available upon hire and depending on the workgroup employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program pet insurance and discounts on hotels cars cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers suppliers communities and shareholders helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifes journey Feel free to be yourself at American.
Cities:Dallas - TX
Requisition ID:81906
Required Experience:
Senior IC
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
Together with regional partner American Eagle, we offer an average of nearly 6,700 flights daily to 350 destinations in 50 countries. We’re a founding member of the oneworld® alliance, whose members and members-elect offer nearly 14,250 flights daily to 1,000 destinations in 150 count ... View more
