The EMS Director of Revenue Cycle is responsible for leading strategizing and optimizing the revenue cycle for the billing and collection departments. This position provides oversight and manages the daily operations for emergency and non-emergency ambulance claims to ensure timely billing collection and account resolution. This position provides leadership mentoring and management for 15 employees and reports directly to the COO and CEO.
The Director is responsible for accuracy and compliance of claims processing denial adjudication and collection processing.
This position is responsible for overseeing and ensuring timely month end closing & evaluation of processes and key statistical indicators to ensure integrity and compliance of revenue cycle processes.
The Director oversees verification of patient accounts coding credentialing data entry payment posting scanning of documents auditing and customer satisfaction related to revenue cycle matters. The Director reviews and analyzes reports on a daily weekly monthly and annual basis to identify trends. This position oversees analysis and recording of adjustments denials write offs and reviews reports to identify trends.
The Director will Identify and measure benchmarks for accounts receivable and staff performance and evaluate staff and establish goals and objectives.
The Director will act in a professional manner at all times and collaborate with Senior leadership internally and externally.
Experience & Knowledge
Extensive knowledge of ambulance accounts receivable claims processing
Extensive knowledge of CMS compliance and Federal and State laws
Knowledge of HIPAA guidelines and confidentiality
Extensive knowledge of Medicaid ambulance billing procedures (IL preferred)
Management experience of billing and collection staff
Minimum of 5 years of revenue cycle experience with at least 3 years in a management role
Strong managerial and business acumen
Excellent communication skills both written and verbal
Ability to problem solve and diplomatically deescalate situations
Proven track record developing strong relationships with internal and external customers
Desire to work collaboratively as a team member.
Bachelors degree in Business or Healthcare Administration or related experience and education
Medical Express Ambulance Service is committed to attracting and retaining the best talent. We are an Affirmative Action/Equal Opportunity Employer. Qualified applicants of all backgrounds are encouraged to apply. M/F/V/D
Required Experience:
Director
Medical Express Ambulance Service in Skokie offers a wide range of services for your health and wellbeing.