Junior Customer Success Officer ENFR
Share
Job Location:
Yearly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Hey we are Accountable!
With our app we make the lives of self-employed people a lot easier by making their tax hassles simple and stress-free. Our team is booming and we are looking for an enthusiastic Junior Customer Success Officer to join us in making this mission a reality.
Tasks
Operations (66% of your time)
- As a Tax Coach you are the first help for tax questions. Via chat email phone or video call you assist our users.
- You support the community with demos webinars and drafting FAQs.
- You act as a bridge between self-employed users and our product team both for passing on new ideas and resolving issues.
Projects (33% of your time)
- You devise strategies to retain and persuade users to subscribe.
- You contribute to improving our UX and work closely with the marketing team.
Requirements
- You are fluent in English and French (Dutch is a bonus).
- You have an eye for detail and always focus on quality.
- You are strong in communication and know exactly how to help and convince our customers.
- You can work well independently but also function well in a team.
- You feel completely at home in the energetic and rapidly changing environment of a start-up.
- You have a practical attitude get to work immediately and see opportunities everywhere.
- Financial knowledge is an advantage but not a requirement - we will quickly bring you up to speed during your onboarding.
Benefits
What we offer in this role:
- A role where you make a real difference to self-employed people.
- Working in Brussels and remotely.
- An attractive salary with stock options.
- An open-ended contract with plenty of development opportunities.
Sound good Top! We are looking for real people with real skills. Typical CVs No need; we are more interested in your personality and drive. Ready to work with us on this mission Lets chat!
Key Skills
- Direct Sales
- Junit
- Focus
- Commissioning
- Information Technology Sales
About Company
As the first European tax app for the self-employed Accountable makes it easy to submit all tax returns to the tax office with just a few clicks.Accountable is present across Europe with offices in Berlin & Brussels.
