QA Automation – UAT & IVR Experience
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Title: QA Automation - UAT & IVR Experience
Location: Columbus OH (Onsite)
Employment Type: Contract
Job Summary
We are seeking skilled QA Automation Engineers with strong UAT and IVR testing experience in the banking domain. The ideal candidate will bring expertise in functional API and automation testing while ensuring end-to-end quality across complex digital banking ecosystems and contact center platforms.
Key Responsibilities
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Execute User Acceptance Testing (UAT) for IVR Live Chat Web and Mobile banking applications.
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Design and implement test automation scripts using Selenium Cucumber Java or Python.
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Perform API testing with Rest Assured SoapUI or Postman.
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Develop and manage test scenarios data and scripts aligned with business requirements.
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Conduct functional regression and integration testing across digital and backend systems.
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Work with stakeholders to track and resolve defects and ensure timely delivery.
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Test contact center operations digital workflows and backend banking integrations.
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Support performance testing using JMeter or LoadRunner.
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Ensure compliance with UAT best practices test data management and documentation standards.
Required Skills and Experience
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5-10 years of experience in QA Automation & UAT within banking or financial services.
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Proficient in Selenium Java Cucumber Python.
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Strong experience in API testing (Rest Assured SoapUI Postman).
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Working knowledge of Gradle Maven Git Bitbucket JIRA Confluence qTest.
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Familiar with CCaaS Operations Desktop Admin Tools and contact center systems.
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Deep understanding of IVR workflows digital banking applications and backend systems.
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Proficient in Agile/Scrum methodologies and defect lifecycle management.
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Strong analytical and problem-solving ability.
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Excellent communication and stakeholder engagement skills.
Preferred Qualifications
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Exposure to automated CI/CD pipelines using Jenkins or similar tools.
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Knowledge of SQL/Database testing and cross-browser validation.
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Relevant certifications (ISTQB Agile Testing or Quality Assurance) preferred.
Key Skills
- Continuous Integration
- APIs
- Automotive software
- Test Cases
- Electrical Engineering
- Junit
- Distributed Control Systems
- Testng
- Java
- Test Automation
- Programmable Logic Controllers
- Selenium
