Lead Fulfillment Associate Change Team, MCC1

Amazons North American Customer Fulfillment team is looking for an intuitive high-judgment self-motivated and creative communications professional to join its growing team! Fulfillment Centers are where Associates bring Amazon orders to life for our customers.

As an Internal Communications Specialist youll help manage strategic and tactical internal communications for our associates and leaders within Fulfillment Center among multiple platforms interfaces and programs. From creating employee-facing communications about critical policies and changes to developing proactive and reactive communications plans you will be a key partner to various teams within the Fulfillment Center (Operations PXT Safety Learning Affinity Groups Senior Leaders etc.)

The successful candidate will be organized detail oriented self-motivated able to act independently have exemplary writing skills a proactive work ethic able to handle confidential information as well as a demonstrated ability to respond effectively to changing workloads and priorities. Must be a team player have the ability to communicate well and to manage multiple assignments and people simultaneously.

Key job responsibilities
Develop strategic and innovative internal communication plans adjust as needed
Ensure communication strategy is consistent and reflects the organizations strategic vision
Coordinate timely delivery of content across internal channels
Ensure consistent framing of messages
Assist with internal communications for associates and leadership among multiple platforms interfaces and programs (e.g. Voices in Action Start Up communications Installments Posters Acid Feeds etc.)
Create edit design and print visually appealing internal publications
Act as the sites Rewards and Recognition programs owner in partnership with GMA operations and Senior Leaders (including but not limited to Swag Tier 3 recognition program etc.)
Manage complex fast-moving and unexpected communications challenges with an ability to identify trends and look around corners for risk
Proactively build trust and maintain strong cross-functional relationships with key internal stakeholders ranging from operations associates to Senior Leaders
Be the employee experience advocate representing and protecting this through all communication strategies and decision-making
Manage sites social media account
Edit and revise content as necessary
Think and plan ahead manage time effectively
Weekly site walks with Site Leader to distinguish gaps in communication between departments

- 1 years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Can lift up to 49 pounds stand/walk during shifts lasting up to 12 hours and be able to frequently push pull squat bend and reach
- Work 40 hours/week and overtime as required

- Experience working and communicating with multiple stakeholders C-level executives and cross functional teams or equivalent
- Experience with a variety of design tools such as Photoshop Illustrator Fireworks Visio Axure and Dreamweaver
- Experience in graphic design

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $46800/year in our lowest geographic market up to $57200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.