Assistant Branch Office Manager (REVENUE ADMINISTRATOR I)
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Job Location:
Charles, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Introduction
OPEN TO ALL QUALIFIED APPLICANTS
This is a position specific recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.
GRADE
15
LOCATION OF POSITION
Waldorf Maryland
POSITION DUTIES
Would you like to work in Waldorf A suburb of Washington D.C. Located in Charles County twenty one miles away from the United States Capital. Minutes away from several shopping centers restaurants trails parks and the ultimate recreational and sports complex Capital Clubhouse a multi sport center for all ages an ice rink rock climbing wall and a fitness center.
We are seeking a motivated individual to supervise our staff in the Waldorf Branch Office of the Taxpayer Services Division. The main purpose of this job is to assist the manager in planning organizing directing and supervising the activities of the branch office representatives in the Waldorf Branch Office of the Comptroller of Maryland.
This position directs the work of reporting staff which may include professional technical or clerical workers. Responsibilities also include to answer inquiries and complaints of taxpayers businesses tax preparers and the general public who contact the local branch office by phone in person virtually or correspondence through the CRM on-line application. Review and approve leave as well as monitor staff coverage of the branch office. They will promulgate promote and ensure the compliance of policies rules regulations and procedures with the tax laws and regulations of the State. This position is considered one of the agencys emergency essential personnel and is to ensure that the branch office is adequately staffed during normal work hours and is available during emergency situations.
Please Note: Leave may be limited during certain times of the year due to high volume events projects or special assignments. Evening and weekend work may be required especially during peak times of the year.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Four years of professional work experience in auditing accounting tax law general management or customer service.
Notes:
- Candidates may substitute the possession of an associates degree for two years of the required experience.
- Candidates may substitute the possession of a Bachelors degree from an accredited college or university for the required experience.
- Candidates may substitute 30 college credits from an accredited college or university for one year of the required experience up to three years of experience.
- Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a non-commissioned officer in accounting and budget classification or accounting and budget specialty codes in the tax examining field of work on a year-for-year basis for the required experience.
** For education obtained outside of the U.S. you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States please submit a detailed course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at OR PREFERRED QUALIFICATIONS
- Prior supervisory/management experience.
- Good Communication skills (speaking & writing).
- Customer Service experience.
- Experience with Microsoft applications CRM application Excel Word and power point software.
- Organizational and multi-tasking skills.
- Knowledge and experience in Maryland tax laws and forms.
- Knowledge and experience in Federal tax laws and forms.
Selection Plan
Please ensure you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position-specific experience and ensure all education and experience sections are complete. Approval of your application will be based on a review of the information you submit. All qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year. Incomplete information may result in the disqualification of your application.
All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.
Upon appointment (new hires and/or transfers) must successfully undergo fingerprinting. Disqualifying charges may include any felony; any crime of moral turpitude e.g. embezzlement fraud tax evasion or bribery; any crime of identity theft or impersonation; any crime of assault or battery; and any crime relating to the use or distribution of a controlled dangerous substance other than marijuana regardless of the age of the offense or the specifications of the position.
*Resumes will not be accepted in lieu of a completed application.
LIMITATIONS ON SELECTION
- Employees in the classification will be assigned duties which require operation of a motor vehicle.
- Employee assigned such duties will be required to possess drivers license valid in the State of Maryland.
- The nature of the position requires that the employee be able to travel within the State of Maryland and
- provide their own transportation to visit various branch offices located within the State of Maryland.
- Employee must be able to tolerate an occasional uncomfortable or unpleasant experiences presented by
- upset or irate taxpayers.
- Work may involve special physical demands such as lifting 25 to 35 pounds climbing ladders delivering
- supplies etc.
- Employees are unable to prepare tax returns outside of the requirements of the job or work for private
- accounting companies.
- The position is considered one of the agencys emergency essential personnel.
BENEFITS
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you choose email as the option to submit your application/required additional information you must include the following information on at least one the pages you submit.
- First and Last Name
- Recruitment Number (located at the top of the bulletin)
- The last four digits of your SS#
If you have questions or concerns regarding this recruitment please email at Comptroller of MD Office of Human Resources.
If you are having difficulty with your user account or have general questions about this online application system please contact the MD Department of Budget and Management Recruitment and Examination Division at or
As an equal opportunity employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity. Bilingual applicants are encouraged to apply. We thank our Veterans for their service to our country and encourage them to apply. If you need reasonable accommodations under the Americans with Disabilities Amendments Act (ADA) 2008 please contact the director of EEO & Fair Practices Operations at or at or for additional information.
Required Experience:
IC
Key Skills
- Organizational skills
- Taleo
- Employee Evaluation
- Communication skills
- Business Management
- Office Experience
- Workers' Compensation Law
- 10 Key Calculator
- Training & Development
- Administrative Experience
- Human Resources
- Workday
