Senior Manager-Tech Project Management

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical dental vision life insurance and disability benefits (depending on location)
• Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.

At American Expressourcultureisbuilton a 175-yearhistoryofinnovationsharedvaluesand LeadershipBehaviors and anunwaveringcommitmenttobackourcustomerscommunities andcolleagues. AspartofTeam Amexyoullexperiencethispowerfulbackingwithcomprehensivesupportforyourholisticwell-beingandmanyopportunitiestolearnnewskillsdevelopasaleader andgrowyourcareer.

Hereyourvoiceandideasmatteryourworkmakesanimpact andtogetheryouwillhelpusdefinethefutureofAmerican Express.

How will you make an impact in this role

As part of the Financial Crimes Technology team you will join us to transform the Financial Crimes ecosystem to manage risk across the enterprise the top priority for the company in 2026 and the years to come. You will lead scrum/kanban teams from a high performing engineering team Maestro. Maestro is a global resilient Customer Data & Events Orchestrator which powers the modernization of our Financial Crimes ecosystem with the mission of protecting our customer individuals our customer legal entities our shareholders and our brand. Maestro is a vibrant and highly engaged team very proud of their work delivered based on lean principles of continuous learning and continuous improvement.

Key responsibilities include to:

• Manages the planning coordination and execution of technology-focused projects ensuring alignment with strategic objectives and project goals
• Leads Agile release trains coordinating with product owners agile champions and development teams to ensure timely and quality delivery of project milestones
• Leads Program Increment (PI) planning meetings with senior leadership product management and delivery teams to ensure strategic alignment and readiness
• Mentors Agile Release Train (ART) meetings to ensure the preparation readiness and prioritization of features for future PI planning sessions
• Develops risk management plans conducts regular risk assessments and implements mitigation strategies to ensure smooth Agile Release Train (ART) execution
• Analyzes and interprets relevant portfolio Release Train and team-level metrics to provide strategic insights into delivery and execution
• Facilitates Inspect & Adapt sessions and other retrospective meetings to promote a culture of continuous learning and improvement within the teams
• Ensures compliance with Software Development Life Cycle (SDLC) standards across the Agile Release Train (ART)
• Utilizes advanced project management tools and techniques to monitor progress track key metrics and implement corrective actions
• Owns the creation of technical specification documents and blogs that explain product functionality and provide clarity on the project objectives
• Drives project quality by improving process gaps and increase efficiency and productivity
• Engages with stakeholders including project sponsors team of colleagues and external partners to ensure strategic alignment and effective information flow
• Develops risk management plans conducts regular risk assessments and implements mitigation strategies
• Tracks relevant Objectives and Key Results/Key Performance Indicator (OKR/KPIs) to measure and report on project performance
• Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives

Minimum Qualifications:

• Bachelors degree in a technical discipline (e.g. Computer Science Information Technology Engineering) and/or comparable experience; advanced degree preferred
• Deep knowledge and demonstrated experience of Agile/SAFe/Lean methodologies
• Highly skilled in enterprise collaboration tools (e.g. JIRA Confluence Rally etc)
• Knowledge of technical challenges and systems design with the ability to facilitate technical discussions and drive solutions
• Knowledge of the full life cycle of product development from concept to delivery including Test Driven Development
• Ability to adapt to situations in order to quickly resolve issues and/or gain alignment
• Ability to influence without authority and bring multiple partners to a unified consensus

Employment eligibility to work with American Express in the United Kingdom is required as the company will not pursue visa sponsorship for these positions.