Patient Navigator (RN)

Thank you for considering a career at Bon Secours!

Scheduled Weekly Hours:

Work Shift:

Bon Secours

As a faith-based and patient-focused organization Bon Secours exists to enhance the health and well-being of all people in mind body and spirit through exceptional patient care. Success in this goal requires a culture of compassion collaboration excellence and respect. Bon Secours seeks people that are committed to our values of compassion human dignity integrity service and stewardship to create an environment where associates want to work and help communities thrive.

Registered Nurse (RN) Navigator Richmond Health Source Shared Services

Job Summary:

The RN Navigator provides essential support to patients by guiding them through the healthcare system ensuring they have access to necessary resources and helping them manage all aspects of their care journey. This role involves assisting patients in understanding their medical condition(s) and treatment plans including assisting patients with scheduling overcoming logistical barriers and connecting them with community resources to ensure a smooth and supportive healthcare experience. Navigators may work in a specific specialty area (ex: oncology womens/breast health cardiology neuro etc.) based on organizational/patient needs and clinical background to provide focused patient navigation support.

Essential Functions:

• Guides patients in understanding their diagnoses treatment options and the healthcare process including developing patient education programs and tools.
• Serves as the essential link for communication and assessment between patients and all care providers.
• Coordinates and advocates for care across multidisciplinary teams ensuring that all medical social and psychological needs are addressed. This may involve scheduling multidisciplinary planning conferences developing concise patient summaries for use by the care team and documenting recommendations using standardized protocols in accordance with nationally recognized care guidelines.
• Monitors patient progress and communicates with the care team to adjust treatment plans as necessary.
• Facilitates appointments for consultations and support services within established service standards including social workers dietitians physicians etc.
• Participates in patient education programs community outreach and quality improvement initiatives.
• Tracks patient outcomes ensuring findings are communicated to patient/providers. May also prepare reports to support quality initiatives and programs.

This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor subject to reasonable accommodation.

Education:

Bachelors degree in nursing (preferred)

Licensure/Certification:

• Licensed Registered Nurse in state of practice (required)
• BLS Basic Life Support American Heart Association (preferred upon hire must obtain from approved source prior to direct patient care at BSMH; required at hire for RSFH)
• Oncology Nurse Navigator Certified Generalist (ONN-CG) Academy of Oncology Nurse & Patient Navigators (preferred if placed in Oncology department)
• Breast Health Clinical Navigator (BHCN) National Consortium of Breast Centers (NCBC) (preferred if placed in Mammography department)

Experience:

3 years of direct patient care experience as an RN (required)

Experience with discharge planning or utilization review (preferred)

Bon Secours is an equal opportunity employer.

As a Bon Secours associate youre part of a Mission that matters. We support your well-being personally and professionally. Our benefits are built to grow with you and meet your unique needs every step of the way.

What we offer

• Competitive pay incentives referral bonuses and 403(b) with employer contributions (when eligible)
• Medical dental vision prescription coverage HSA/FSA options life insurances mental health resources and discounts
• Paid time off parental and FMLA leave shot- and long-term disability backup care for children and elders
• Tuition assistance professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

It is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .