Customer Care Specialist Retail
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Job Location:
Dordrecht - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Sharp on details strong in communication and always looking for the right solution Then this is your kind of role. At King of Reach were looking for a detail-driven and self-starting Customer Care Specialist to manage the order process for our retail clients including well-known names like Action Normal and Zeeman. You quickly see where things can improve and make sure they do. Sounds like you Then youll fit right in.
Reach your full potential as Customer Care Specialist
As a Customer Care Specialist you are responsible for the flawless processing of retail orders and collaborate closely with colleagues from stock management purchasing finance logistics and sales. Youll join a diverse international team where you get a lot of autonomy and ownership. You know what needs to be done and take the lead when action is needed.
What youll do
- Process and follow up on orders for retail clients
- Coordinate with internal departments and external customers
- Spot and resolve issues in the order process
- Keep all records and admin up to date
- Coordinate the full order flow from start to finish
Qualifications :
This is you
You combine structure with a proactive mindset. You like fixing things and dont shy away from tough conversations. You take initiative work independently and communicate clearly and professionally.
You:
- Have at least 2 years of experience in an administrative or office-based role
- Have excellent command of the English language
- Are accurate and a strong communicator
- Are confident when dealing with clients
- Take ownership and work independently
Additional Information :
We offer you
- A competitive salary based on your experience plus an annual fixed Christmas bonus and a performance-based bonus
- 25 vacation days with the option to purchase or earn additional days
- A travel allowance for up to 75 km one-way commute or a home office allowance if you work from home
- The possibility to work from home one day per week
- A pension plan in which we cover two-thirds of the pension premium
- Opportunities to follow training courses and education programs that match your role and growth ambitions
- Access to coaching programs that support your mental well-being
- Participation in collective insurance schemes such as disability and survivors insurance
- Free use of our in-house gym
- A bicycle plan that allows you to benefit from a significant discount
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
About Company
In more than 13 years, Spyrosoft BSG has become a key innovator in the media and entertainment industry, consistently improving the global viewing experience. Our primary goal is to transform the VOD and streaming space for the BETTER. We want to push boundaries by influencing the way ... View more
