Valet

As a Spa Valet at Fairmont La Hacienda you will be an essential part of the wellness team ensuring that every guest feels welcomed well-informed and cared for from the moment they arrive until their departure.
Your attentiveness kindness and dedication will be key to delivering an elevated experience perfectly aligned with the spirit of the spa and in harmony with its natural surroundings.

Through your attention to the facilities support to the reception team operation of the buggy and direct contact with guests you will help create a clean organized and genuinely hospitable environment.

Responsibilities:

• Provides a professional friendly and attentive service to all guests acting as the first point of contact from the moment of their pick-up in the buggy.

• Drives the buggy safely and efficiently to transport guests to the spa from different areas of the resort courteously explaining the facilities upon arrival.

• Supports the spa reception team with guest welcome orientation and basic assistance.

• Ensures all spa areas are clean organized and well maintained including locker rooms bathrooms showers gym relaxation areas and yoga room.

• Carries out cleaning and sanitizing of fitness equipment and common areas maintaining high standards of hygiene and presentation.

• Replenishes water infusions fruit towels and other amenities in the various spa areas.

• Works collaboratively with the rest of the team to foster a positive work atmosphere and strong team spirit.

• Actively participates in other departmental tasks as needed such as assisting with resort-wide promotions product or service sales workshops and recreational activities related to the departmentalways demonstrating a service-minded attitude and attention to detail.

• Complies with all safety hygiene and internal policy procedures.

• Performs other reasonable duties as assigned.

Qualifications :

To successfully perform this job an individual must be able to carry out each responsibility satisfactorily. Requirements include:

• Effective communication skills and a proactive attitude.

• Strong service spirit and the ability to anticipate guest needs.

• Ability to multitask in a dynamic environment.

• Good physical condition and willingness to perform manual tasks.

• Ability to maintain a neat and professional appearance at all times.

• Availability to work rotating shifts including weekends and holidays.

• Valid Type B drivers license (mandatory).

• Knowledge of English will be considered an asset.

Additional Information :

What is in it for you:

• Competitive Salary and Benefits
• Discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!

Remote Work :

No

Employment Type :

Full-time