Product Owner - Remote in Canada (Fixed term)

What is a Product Owner
The Product Owner T&I is responsible for defining designing and driving the development and management of the features and functionality of the products and services within their assigned portfolio. This cross-functional position plays a vital role on a product scrum team and is accountable for creating and implementing differentiated digital and data product and service strategies pilots and offerings to best position the company.

Working closely with members of the technology department and business leaders from across GoodLife this individual focuses on creating and executing a plan that will bring the long-term vision for the selected products and services to life. The Product Owner T&I works closely with the scrum team to review user stories make key decisions negotiate trade-offs ensure delivery of business value and provide ultimate acceptance of developed features end to end. They support readiness and adoption strategies to ensure successful delivery to market apply critical thinking to solve complex customer problems and ensure adherence to budgets.

The Product Owner T&I cares passionately about GoodLifes Members and Associates the actual customers of their products and through frequent engagement they develop a deep understanding of usage patterns and user experience. They are customer-obsessed leaders for their customer-facing digital products and services and are accountable for their success.

What will you be doing

• Develops product strategy and defines product roadmaps based on an integrated understanding of customer behavior company strategy anticipated market trends and reporting and analytics needs.

• Champions the customers viewpoints by gathering and analyzing feedback from multiple touchpoints to optimize and ensure a superior customer experience.

• Manages multiple products while facilitating the development of new features and functionalities.

• Acts as a key partner with assigned lines of business to understand high-level business goals and relative priorities.

• Collaborates with business operations to assist in the detection diagnosis and resolution of defects as they relate to owned products.

• Works within an agile product delivery model and drives the scoping for product improvements including development of business cases supporting metrics business requirements and product specifications.

• Supports user acceptance testing and go-to-market planning to gain successful customer engagement and product adoption.

• Reviews products regularly and has the authority to accept or reject features or changes.

• Works alongside analytical team partners to ensure success measurement plans are executed and outcomes communicated to necessary stakeholders.

• Writes narratives use cases user stories and requirements to enable the product planning process.

• Develops monitors evaluates and standardizes key metrics and product analytics to improve technical (performance reliability scalability) and customer/business performance fostering a culture of data-driven decisions across internal stakeholder groups.

• Manages the support process from root cause analysis to resolution to address bugs and identified gaps. Regularly reviews and maintains written documentation to ensure products are functioning as intended.

• Participates in regular agile ceremonies with the product scrum team.

• Prioritizes feature list items from the product backlog to suit business needs while considering development capacity.

Do you have what it takes

• Bachelors degree post-secondary diploma or accreditation applicable to their assigned portfolio is required.

• 3 years of experience taking on end-to-end product ownership and successfully delivering results in a dynamic and complex environment.

• 2 years of experience developing products or services in an agile environment.

• Demonstrated experience working with data management technologies and Cloud data solutions (for Data POs).

• Thorough understanding of agile software development methodologies values and procedures.

• Understanding of technologies applicable to the assigned portfolio (e.g. HTML CSS SaaS platform architecture RESTful services data management technologies SQL Cloud data solutions Azure).

• Experience with capturing technical documentation (e.g. process mapping diagrams).

• Solid understanding of integration design patterns data warehousing technologies and data transformation (for Data POs).

Whats in it for you

• Ongoing training and development to ensure a long and successful career path

• Career advancement opportunities

• Competitive Total Rewards Package

• FREE Fitness membership

• Fun and energetic atmosphere to come to every day!

Target Hiring Range: $78000 $90200/year

The actual starting salary is determined by assessing related skills experience internal equity and market competitiveness subject to available budget.

This job posting is for an existing vacancy.

Diversity and Inclusion

At GoodLife Fitness we are committed to fostering an inclusive accessible environment where all employees and members feel valued respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials accessible meeting rooms or other accommodation) please let us know and we will work with you to meet your needs.

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Please verify that the person you are communicating with has an @ @ @ or @ address.