IT Statewide Associate Engineer 1, 2, 3, 4

• Overseeing the states capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

Two years of experience in information technology; OR

Six years of full-time work experience in any field; OR

An associates degree in information technology; OR

A bachelors degree.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any area. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any area.

NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion provided the appointment is made from a Certificate of Eligibles.

NOTE:

Any college hours or degree must be from an accredited college or university.

The official job specifications for this role as defined by the State Civil Service can be found here.

Job Duties:

Assumes lead responsibility for the day-to-day administration and maintenance of messaging and/or directory services for multiple state agencies supported by the
Office of Technology Services (OTS).

Coordinates the installation maintenance and modification of vendor-supplied software for messaging or directory services related products which is critical to
business functions and may require after-hours scheduling due to extensive availability requirements.

Recommends and implements standards policies and procedures related to messaging and/or directory services for an enterprise messaging system and
directory service.

Consults regularly with vendors concerning software and/or hardware problems resolutions and system performance.

Advises and consults with end-users administrators technical support personnel and consultants designing and providing documentation instruction problem
analysis and education pertaining to specific and highly complex areas of software performance.

Assists in the consolidation of all messaging and/or directory service environments within the scope of the State IT consolidation effort. Provides problem analysis
and specialized technical expertise to end-users administrator technical support personnel and management consultants. Mentors lower level team members.

Facilitates knowledge transfer and training.

Provides problem determination for incident reports by the user community for the various departments pertaining to messaging and/or directory services. This
includes hardware and software problems in the messaging or directory services environment and/or related systems. Follows up with users when necessary.

Identifies and analyzes current and future needs and requirements in the area of messaging and/or directory services for the Division of Administration and other
departments supported by OTS staff. Reviews software products and interfaces with vendors as needed. Monitors and updates procedures documentation and
change management logs in accordance with OTS guidelines.

Advises and consults with management at multiple state agencies on acquisitions capacity planning problem diagnosis technology advancements and trends.

Studies and reviews technical documents literature and trade publications in the field of Information Technology and Management.

Performs all other tasks special projects analysis studies and plans as directed.

Position-Specific Details:

Appointment Type:This vacancy will be filled by a new hire or by promotion of a current permanent status classified employee.

Career Progression:This vacancy participates in a career progression group and may be filled from this recruitment as an IT Statewide Associate Engineer 1 23 or 4depending on the level of experience of the selected applicant.

How To Apply:

No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e. relevant detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Prior to a new hire a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions demotions details reassignments and transfers. Also prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal governments E-Verify system.

Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.

For further information about this posting please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
email: