Patient Access Services Supervisor

Patient Access Services Supervisor

Bring your passion to Texas Health so we are Better Together

Work location: Texas Health Plano 6200 West Parker Road Plano TX 75093

Work hours: Full Time - Days - 8am - 4:30pm - 40 hours/week. Weekend rotation every other month

Patient Access Department highlights:

The Patient Access Supervisor is a key member of the Patient Access Services team.

Fast-paced environment that requires quick thinking when dealing with emergency situations.

Team-oriented work environment with expanded resources from other Patient Access areas.

Heres What You Need

High School Diploma or Equivalent required

Associate degree preferred

3 years of related work experience required

CHAA - Certified Healthcare Access Associate preferred upon hire

CHAM - Certified Healthcare Access Manager preferred upon hire

CPI - Crisis Prevention Intervention Training within 90 days required and maintained annually

What You Will Do

Supervise employees assigned and act as a resource for assigned employees within the department.

Review patient account errors and denials that pertain to the Insurance Verifications Department.

Provide guidance to staff which will enable them to perform necessary action to correct patient account. Distributes corrections and denials as appropriate.

Maintain staffs productivity standards set by the department by pulling reports out of ONTRAC and triaging accounts to even out worklist.

Maintain appropriate work schedules. ensures adequate staffing and takes weekend calls as needed.

Perform tasks and training of area in which he or she is assigned. Responsible for the design and implementation of system and entity policies related to data collections patient and family education. Corporate Compliance program patient rights and responsibilities legal consents release of information medical staff bylaws and JCAHO state and federal regulations.

Completes other duties as assigned.

Additional perks of being a Texas Health (job title)

Benefits include 401k PTO medical dental Paid Parental Leave flex spending tuition reimbursement student loan repayment programs as well as several other benefits.

Delivery of high quality of patient care through nursing education nursing research and innovations in nursing practice.

Strong Unit Based Council (UBC).

A supportive team environment with outstanding opportunities for growth.

Since 1991 Texas Health Presbyterian Hospital Plano has served the communities of Plano Frisco Carrollton Addison Richardson and McKinney. As a 386-bed full-service hospitalwereproud to deliver exceptional care to North Texans through advanced technology and a dedicated team.

We offer a range of specialties including emergency medicine and trauma cardiology neurosurgery and spine care orthopedics womens services adult and adolescent behavioral health and critical care. Our hospital also providesstate-of-the-artsurgical services supported by leading technology and clinicalexpertise.

Texas Health Plano is a Level II Trauma Facility and the only health care provider in Collin County with Level IV NICU and Level IV Maternal Facility designations. We are also a DNV-certified Comprehensive Stroke Center and Primary Heart Attack Center accredited by The Joint Commission in Hip and Knee Replacement.

Wereproud to be a four-time Magnet-designated team members enjoy outstanding benefits including an on-site childcare center designed to support working parents.

If youre ready to join us in our mission to improve the health of our community then lets show the world how were even better together!

Learn more about our culture benefits and recent awards.

Do you still have questions or concerns Feel free to email your questions to

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