Applied Scientist, Trust CX Innovations (TCI)
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Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Alexa is Amazons next-generation AI-powered assistant. Building on the original Alexa it uses generative AI to deliver a more conversational personalized and effective experience. The Trust CX Innovations team is looking for an Applied Scientist with strong background in Generative AI space to build solutions that help in upholding customer trust for Alexa.
As an Applied Scientist in Trust CX innovations you will be at the forefront of developing innovative solutions to critical challenges in AI trust and privacy. Youll lead research in trust-preserving machine learning techniques. We are working on revolutionizing the way Amazonians work and collaborate. You will help us achieve new heights of productivity through the power of advanced generative AI technologies.
Key job responsibilities
- Lead research initiatives in generative AI focusing on LLMs multimodal models and frontier AI capabilities
- Develop innovative approaches for model optimization including prompt engineering few-shot learning and efficient fine-tuning
- Pioneer new methods for AI safety alignment and responsible AI development
- Design and execute sophisticated experiments to evaluate model performance and behavior
- Lead the development of production-ready AI solutions that scale efficiently
- Collaborate with product teams to translate research innovations into practical applications
- Guide engineering teams in implementing AI models and systems at scale
- Author technical papers for top-tier conferences
- File patents for novel AI technologies and applications
A day in the life
You will be working with a group of talented scientists on researching algorithm and running experiments to test scientific proposal/solutions to improve our trust-preserving experiences. This will involve collaboration with partner teams including engineering PMs data annotators and other scientists to discuss data quality policy and model development. You work closely with partner teams across Alexa to deliver platform features that require cross-team leadership.
About the team
Who We Are:
Trust CX Innovations is a strategic innovation team within Amazon Devices & Services that focuses on advancing AI technology while prioritizing customer trust and experience. Our team operates at the intersection of artificial intelligence privacy engineering and customer-centric design.
Our Mission:
To pioneer trustworthy AI innovations that delight customers while setting new standards for privacy and responsible technology development. We aim to transform how Amazon builds AI products by creating solutions that balance innovation with customer trust.
- 3 years of building models for business application experience
- PhD or Masters degree and 4 years of CS CE ML or related field experience
- Experience in patents or publications at top-tier peer-reviewed conferences or journals
- Experience programming in Java C Python or related language
- Experience in professional software development
- Direct experience with leading generative AI models (e.g. GPT architectures diffusion models)
- Background in AI safety and alignment research
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
As an Applied Scientist in Trust CX innovations you will be at the forefront of developing innovative solutions to critical challenges in AI trust and privacy. Youll lead research in trust-preserving machine learning techniques. We are working on revolutionizing the way Amazonians work and collaborate. You will help us achieve new heights of productivity through the power of advanced generative AI technologies.
Key job responsibilities
- Lead research initiatives in generative AI focusing on LLMs multimodal models and frontier AI capabilities
- Develop innovative approaches for model optimization including prompt engineering few-shot learning and efficient fine-tuning
- Pioneer new methods for AI safety alignment and responsible AI development
- Design and execute sophisticated experiments to evaluate model performance and behavior
- Lead the development of production-ready AI solutions that scale efficiently
- Collaborate with product teams to translate research innovations into practical applications
- Guide engineering teams in implementing AI models and systems at scale
- Author technical papers for top-tier conferences
- File patents for novel AI technologies and applications
A day in the life
You will be working with a group of talented scientists on researching algorithm and running experiments to test scientific proposal/solutions to improve our trust-preserving experiences. This will involve collaboration with partner teams including engineering PMs data annotators and other scientists to discuss data quality policy and model development. You work closely with partner teams across Alexa to deliver platform features that require cross-team leadership.
About the team
Who We Are:
Trust CX Innovations is a strategic innovation team within Amazon Devices & Services that focuses on advancing AI technology while prioritizing customer trust and experience. Our team operates at the intersection of artificial intelligence privacy engineering and customer-centric design.
Our Mission:
To pioneer trustworthy AI innovations that delight customers while setting new standards for privacy and responsible technology development. We aim to transform how Amazon builds AI products by creating solutions that balance innovation with customer trust.
- 3 years of building models for business application experience
- PhD or Masters degree and 4 years of CS CE ML or related field experience
- Experience in patents or publications at top-tier peer-reviewed conferences or journals
- Experience programming in Java C Python or related language
- Experience in professional software development
- Direct experience with leading generative AI models (e.g. GPT architectures diffusion models)
- Background in AI safety and alignment research
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key Skills
- Laboratory Experience
- Immunoassays
- Machine Learning
- Biochemistry
- Assays
- Research Experience
- Spectroscopy
- Research & Development
- cGMP
- Cell Culture
- Molecular Biology
- Data Analysis Skills
About Company
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