Student Services Specialist (Confidential Advocate)T

Title: Student Services Specialist (Confidential Advocate)

Position Number:T

Hiring Unit: Student Affairs Counseling Department

Location: Kahului Maui

Date Posted: 11/10/2025

Closing Date: 11/24/2025

Band: B

Salary : salary schedules and placement information

Full Time/Part Time: Full-time

Month: 11-month

Temporary/Permanent: Temporary

Other Conditions:

Possibility to convert this position from a temporary to a permanent position

This is NOT a remote position the job requires in-person work.

Duties and Responsibilities

(**Denotes Essential Functions)

Advocacy & Direct Support

• **Provides confidential advising and advocacy to students faculty and staff reporting incidents of sex discrimination or gender-based violence.
• **Serves as a primary intake point and first line of support for individuals in crisis conducting assessments clarifying needs and facilitating connections to the most appropriate campus and community services.
• **Offers education and advocacy regarding discrimination policies grievance processes supportive measures safe zones and related resources.
• **Enhances safety through risk assessments safety planning and implementation of supportive measures using best-practice tools.
• **Supports reporting parties through informal and formal University processes including document preparation hearings and serving as a process advisor when appointed.
• **Facilitates informal resolution and alternative dispute resolution processes when appropriate.
• **Maintains confidentiality in compliance with HRS 304A-120 (2016) Title IX the Clery Act Violence Against Women Act (VAWA) and Hawaii Rules of Evidence 505.5 (including the required 35-hour training).

Prevention & Education

• **Develops and delivers culturally appropriate prevention wellness and educational programming in collaboration with the Title IX Coordinator and campus units.
• **Provides workshops trainings outreach and campus-wide initiatives to promote mental health wellness inclusion and violence prevention.
• **Creates and disseminates educational content (e.g. websites social media) on advocacy services policies and resources.
• **Evaluates the impact of educational efforts on campus climate identifying trends implicit/explicit bias and systemic issues to recommend improvements.

Process & Compliance

• **Documents case-related information referrals and follow-ups in a manner that protects privacy.
• **Collects maintains and reports aggregate service-related data to fulfill University reporting requirements.
• **Ensures the Universitys compliance with state and federal laws related to discrimination harassment and violence prevention.

Collaboration & Campus Engagement

• **Participates in Behavior Intervention Team (BIT) Community Assessment Response & Education (CARE) team Prevention Awareness Understanding (PAU) Violence Coalition and other committees or task forces to strengthen campus well-being and safety.
• **Builds capacity across campus to recognize and respond to wellness issues providing appropriate referrals and follow-up.
• **Collaborates with students faculty staff and community partners to develop culturally responsive practices and improve institutional response to misconduct and violence.
• **Supports campus climate by engaging in outreach professional development and leadership opportunities aligned with the Universitys strategic plan and mission.
• **Keeps abreast of current literature professional best practices and relevant associations.
• Provides evening or weekend support as needed.
• Performs other duties as assigned.

Minimum Qualifications:

Education and Professional Work Experience

• Possession of a baccalaureate degree in Counseling Social Work Gender Studies Social Sciences or related field and three (3) year(s) of progressively responsible professional experience with responsibilities for providing Direct Advocacy and/or Crisis Counseling related to discrimination sexual misconduct and gender-based violence including but not limited to sexual assault harassment stalking and domestic or dating violence; or any equivalent combination of education and/or professional work experience which provides the required education knowledge skills and abilities as indicated.

Knowledge Skills and Abilities

• Considerable working knowledge of principles practices and techniques in the area of delivering Crisis and/or advocacy services for victims of sex discrimination and gender-based violence including domestic or dating violence stalking sexual assault and harassment as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts principles and methodologies.
• Considerable working knowledge and understanding ofapplicable federal and state laws rules regulations and theories and systems associated with Title IX andVAWAcompliance for educational institutions receiving federal assistance.
• Demonstrated ability to resolve wide-ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective innovative and timely manner.
• Demonstrated ability to interpret and present information and ideas clearly and accurately in writing verbally and by preparation of reports and other materials.
• Demonstrated ability to establish and maintain effective working relationships with internal and external organizations groups team leaders and members and individuals.
• Demonstrated ability to operate a personal computer and apply word processing software and spreadsheet software.
• If applicable for supervisory work demonstrated ability to lead subordinates manage work priorities and projects and manage employee relations.

Supplemental Minimum Qualifications:

• Demonstrated experience in establishing and maintaining effective working relationships with clients including students faculty and staff as well as community members from diverse backgrounds.
• Demonstrated ability to recognize problems identify possible causes and resolve the full range of problems that may commonly occur in the delivery of advocacy services for victims of sex discrimination and gender-based violence.
• Demonstrated ability to understand oral and written documentation write reports and procedures and communicate effectively in a variety of situations.
• Demonstrated ability to handle sensitive and confidential matters with tact and discretion.
• Demonstrated skills in advocacy advising and interpersonal counseling.
• Strong written and oral communication skills.
• Demonstrated ability to develop educational programming and conduct effective training and workshops for diverse audiences.
• Demonstrated ability to operate video conference including scheduling meetings creating and managing webinar events (e.g. setting up and monitoring registration sending reminders to registrants etc.)
• Demonstrated ability to identify manage and resolve conflicts in a positive and constructive manner.
• Demonstrated ability to be sensitive to cultural and educational diversity and ability to communicate and interact effectively with people of diverse ages backgrounds and lived experiences.
• Ability to workoutside of regular work hours if necessary including nights weekends and holidays.
• Ability to travel to neighbor-island campuses and on-island sites during the work week as needed.

Desirable Qualifications:

• Masters degree from an accredited institution in social work psychology counseling or a related field.
• Experience providing direct advocacy and/or crisis counseling in a university college or community college setting.
• Knowledge of institutional obligations under Title IX and the VAWA.
• Current State of Hawaii license in counseling social work or a related discipline.
• Certification as a victim advocate at the state (Hawaii) or federal level.
• Demonstrated experience with alternative dispute resolution (ADR) processes.
• Prior experience supporting or conducting internal investigations litigation or comparable proceedings.

Inquiries:

Name:UH Maui College Human Resources

Phone:

Email:

INCOMPLETE APPLICATIONS WILLNOTBE CONSIDERED

To Apply:
Click on the Apply button on the top right corner of the screen to complete an application and attach the required addition to the Application applicants must attach the following:

1. Aone- to two-page statementoutlining ways in which you meet the minimum and desirable qualifications;
2. Official graduate and undergraduate transcript(s) showing degree and coursework to date appropriate to the position (copies of official transcripts are acceptable; however original official transcripts will be required at the time of hire.) Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services Inc. verifying the degree equivalency to that of an accredited institution within the USA. The expense of the evaluation shall be borne by the applicant.

• Academic record/grade summaries will NOTbe accepted.
• Diplomas and copies will NOTbe accepted.

1. Resume
2. Three (3) professional references with contact information (including email addresses)
3. Optionalletters of recommendation.

Incomplete applications willNOTbe considered.

NOTE:

• The application will be incomplete if materials are unreadable illegible password-protected missing or corrupted; therefore late or incomplete applications will not be considered. All requested documents/information become the property of Maui College and will not be returned.
• Please do not include any self-identifying photos and redact any references to confidential information on submitted documents (social security number date of birth etc.).
• If you have not applied for a position before using NEOGOV you will need to create an account.

The University of Hawaii is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment including on the basis of veteran and disability status. For more information visit: is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act annual campus crime statistics for the University of Hawaii may be viewed at: or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement bargaining unit members receive priority consideration for APT job vacancies. As a result external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawaii complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information please refer to the following link: