Senior, Facilities Manager

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Senior Facilities Manager Job Description

We are looking for a Senior Facilities Manager to support our Life Science industry.

About JLL:

Were JLL. Were a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning occupying and investing in real estate.

If youre looking to step up your career JLL is the perfect professional home.

At JLL youll have a chance to innovate with the worlds leading businesses put that expertise into action on landmark projects and work on game-changing real estate initiatives. Youll also make long-lasting professional connections through sharing different perspectives and youll be inspired by the best. Were focused on opportunity and want to help you make the most of yours.

Achieve your ambitions join us at JLL!

Role Purpose:

This senior position will ensure high quality and consistent delivery of all services delivered across a Pharmaceutical manufacturing Laboratory and office campus. The role will involve continuous improvement day-to-day facilities coordination and management of ad-hoc projects for the clients facilities. As its a first generation outsourcing in this new model for this (group of) site(s) its crucial that the candidate is able to build relations with the clients is open and flexible in his/her approach to the client has good resilience and has experience as a Service Provider. We are looking for an assertive candidate who can communicate effectively and cross-functionally to understand business needs problem-solve and deliver facilities solutions that are both high-quality and cost-effective

Responsibilities:

• Manage the Integrated Facilities Management (IFM) including GMP operations on site for our client in the pharmaceutical industry
• Establish open and transparent relationships with client Plant Managers Area and Site FM managers and business partners such as EHS and Quality leads to establish trust and credibility in the delivery of JLLs services
• Establish a Safety First culture on the site and improve safety performance by championing our level of awareness and changing all staff and partner safety behaviors.
• Maintain interface with key client stakeholders ensuring total contract compliance accurate and timely reporting and resolve critical impact tenant relations issues.
• Manage quality compliance (regulatory client and JLL) for all relevant in-scope systems and processes in JLL scope of works. Liaises with the EHS and Quality teams
• Deliver against the set KPIs around down time costs maintenance and process compliance and secure continuous improvements in each of the KPI areas
• Is proactive through securing in-depth root cause corrective actions propose continuous reliability improvements and the implementation of audits
• Ensure compliance with portfolio wide initiatives and required local laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner.
• Supervise vendor performance for a large onsite team. Have a strong focus ensuring our JLL staff and 3rd party vendor partners meet all EHS GxP SLA KPI Satisfaction Surveys and Scope of Work (SOP) requirements.
• Understand in detail the contract scope and manage to that delivery while also recognizing opportunities to improve customer experience outcomes and/or operational savings.
• Prepare submit and manage facility budgets with the clients goals and objectives addressed track variances and ensure smooth recovery process.
• Give day-to-day direction to the on-site Site Ambassadors / Front of House Operatives and engineering team within cluster of managed sites.
• Responsible for overall team management staff development and planning. Execute staff succession and growth plans.
• Recognize success of the team and the individual using appropriate recognition and rewards.
• Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client.
• Supervise vendor performance
• Implement best practice from within and outside of JLL

Requirements Essential:

• A manufacturing mindset and experience in the manufacturing domain
• 8 years of relevant working experience in a GMP facility or similarly regulated industry
• Knowledge of Quality Management processes in regulated environments
• Experience as a service provider in setting up constructive client relations delivering of facilities contracts and the related P&L
• A strategic thinker with capability and experience to work with a wide range of stakeholders
• Hands-on if required; reputation for delivering results
• Project Management experience as part of a team or lead.
• Strong communicator both verbally & written in English and local language
• Strong interpersonal skills and problem-solving ability

Requirements Desirable:

• Experience with the specific client (as supplier or former employee) and/or JLL
• Degree in Engineering or a related field inclusive of excellent working knowledge of buildings services installations

What you can expect from us

Youll join an entrepreneurial inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career recognition wellbeing benefits and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table! If you require any changes to the application process please email or call 44(0) to contact one of our team members to discuss how to best support you throughout the process. Please note the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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