Production Operations Manufacturing Lead – Platform 2

About Zipline

Do you want to change the world Zipline is on a mission to transform the way goods move. Our aim is to solve the worlds most urgent and complex access challenges by building manufacturing and operating the first instant delivery and logistics system that serves all humans equally wherever they are. From powering Rwandas national blood delivery network and Ghanas COVID-19 vaccine distribution to providing on-demand home delivery for Walmart to enabling healthcare providers to bring care directly to U.S. homes we are transforming the way things move for businesses governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need when you need it. Through robotics and autonomy we are decarbonizing delivery decreasing road congestion reducing fossil fuel consumption and air pollution and building a more resilient global supply chain.

About You and the Role

Do you thrive in fast-paced high-stakes environments where precision reliability and operational excellence are non-negotiable Are you energized by leading teams solving complex problems and driving continuous improvement in production systems If youre passionate about scaling world-class operations that support groundbreaking technology this is the role for you.

As the P2 Production Manufacturing Operations Lead you will be responsible for the execution optimization and leadership of Ziplines P2 production operationsensuring our manufacturing lines deliver products on time at the highest quality and at scale. You will manage cross-functional teams streamline workflows and champion safety efficiency and quality across our production facilities. Youll play a critical role in transitioning from prototype builds to full-rate production while continuously improving performance metrics and empowering your teams to excel.

What Youll Do

As the P2 Production Operations Lead you will own end-to-end production execution for all 4 of our Top Level Assembly Lines and their 12 associated feeder lines ensuring that daily operations align with company objectives and manufacturing standards. You will lead production supervisors and technicians interface with engineering and supply chain partners and drive performance through data-driven decision-making and lean manufacturing principles.

RESPONSIBILITIES:

• Lead day-to-day production operations ensuring adherence to quality delivery safety and cost targets.
  
  
• Manage and mentor a team of production supervisors leads and technicians to achieve operational excellence.
  
  
• Collaborate with Manufacturing Engineering Supply Chain and Quality to maintain smooth production flow and resolve issues rapidly.
  
  
• Develop and implement standard operating procedures (SOPs) and production control systems for consistent repeatable output.
  
  
• Lead capacity planning production scheduling and resource allocation to meet demand and scale efficiently.
  
  
• Track and analyze operational performance metrics (yield throughput labor efficiency downtime scrap) and implement corrective actions.
  
  
• Drive continuous improvement initiatives to reduce waste and optimize processes.
  
  
• Champion a culture of accountability and safety fostering proactive risk management quick and clear communication from techs and constant improvement mentality
  
  
• Support new product introductions by developing ramp-up plans training programs and feedback loops to engineering.
  
  
• Serve as the production point of contact providing regular updates on performance risks and mitigation plans.
  
  

Must Have Experience / Skill Sets

• 8 years of experience in production or operations leadership preferably in automotive robotics or advanced manufacturing environments.
  
  
• Proven ability to manage complex production systems and scale operations from pilot to full-rate manufacturing in a highly iterative and ambiguous environment
  
  
• Deep understanding of Lean manufacturing process control and continuous improvement
  
  
• Experience leading teams across multiple shifts or locations with a focus on performance development and engagement.
  
  
• Strong collaboration skills with engineering supply chain and quality to drive root-cause problem solving and process optimization.
  
  
• Excellent communication skills for reporting metrics aligning cross-functional teams and influencing strategic decisions.
  
  
• Proficiency in manufacturing software tools (MES ERP MRP) and data analytics platforms for production tracking and analysis.
  
  
• Demonstrated success leading through change in fast-paced high-growth environments.
  
  
• Ability to interpret technical drawings assembly documentation and quality standards.
  
  
• Commitment to operational safety equity and continuous learning.
  
  

Nice to Have

• Experience scaling high-mix low-volume or high-complexity electro-mechanical assembly operations.
  
  
• Familiarity with MES transitions or implementation projects.
  
  
• Experience supporting automation integration or digital manufacturing systems.
  
  
• Background in UAV or automotive production leadership.
  
  

What Else You Need to Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any kind. We value diversity and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit please apply!