Residences Receptionist
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a professional and friendly Residences Receptionist to join our team in Doha Qatar. As the first point of contact for our residents and guests you will play a crucial role in ensuring a positive and welcoming experience for everyone entering our residential property.
- Greet and assist residents guests and visitors in a professional and courteous manner
- Manage the front desk operations including check-ins check-outs and key management
- Handle phone calls emails and in-person inquiries promptly and efficiently
- Coordinate maintenance requests and communicate with relevant departments to resolve issues
- Maintain accurate records of resident information visitor logs and package deliveries
- Process payments and handle basic accounting tasks related to rent and fees
- Ensure the lobby and reception area are clean organized and presentable at all times
- Assist with administrative tasks such as filing data entry and report generation
- Provide information about local amenities services and events to residents and guests
- Respond to emergency situations according to established protocols and procedures
Qualifications :
- High school diploma or equivalent; Associates degree in hospitality management or related field preferred
- 1-2 years of experience in hospitality front desk or customer service roles
- Excellent verbal and written communication skills in English; knowledge of Arabic is a plus
- Strong customer service orientation with a friendly and professional demeanor
- Proficiency in computer systems including Microsoft Office and property management software
- Exceptional multi-tasking and time management skills
- Ability to problem-solve and make decisions in a fast-paced environment
- Flexibility to work various shifts including evenings weekends and holidays
- Knowledge of hospitality industry practices and standards
- Ability to maintain confidentiality and handle sensitive information with discretion
- Strong attention to detail and organizational skills
- Adaptability to work in a multicultural environment
Additional Information :
Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
