IT Administrator

Kathmandu - Nepal

Monthly Salary: Not Disclosed

Experience Required: 4years

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About the Role

Were seeking a hands-on IT Administrator to support our growing global team. Youll handle day-to-day IT operations including onboarding/offboarding helpdesk asset and vendor management software setup and endpoint administration. Youll also assist the Senior IT & Security Engineer in implementing IT processes improving service delivery and ensuring secure compliant operations.

Responsibilities

Manage employee onboarding/offboarding (accounts access hardware software).
Provide L1L2 helpdesk support for hardware software and network issues.
Administer and maintain MDM systems (e.g. JumpCloud Intune JAMF Kandji).
Maintain inventory of company assets (laptops licenses peripherals).
Assist in managing vendors procurement and license renewals.
Support implementation of IT policies processes and documentation.
Perform user and device management in systems like Okta Google Workspace AWS and Slack.
Escalate advanced issues to senior IT or engineering teams when necessary.
Contribute to SOC2 compliance controls efforts related to IT & Security.
Contribute to IT automation and security initiatives where possible.
Self-motivated individual who can take on projects and assist the Senior members of the team.

Qualifications

4 years of hands-on IT support or system administration experience.
Solid understanding of user provisioning access control and device management.
Familiarity with Okta Google Workspace AWS Slack and common SaaS tools.
Experience with troubleshooting across Mac and Windows environments.
Strong communication and service orientation for a distributed workforce.
Bonus: Exposure automation scripting or security tooling (Drata CrowdStrike etc.).

About the RoleWere seeking a hands-on IT Administrator to support our growing global team. Youll handle day-to-day IT operations including onboarding/offboarding helpdesk asset and vendor management software setup and endpoint administration. Youll also assist the Senior IT & Security Engineer in im...