Digital Product Manager, Content AI and Automation

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profile Job Location:

Toronto - Canada

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Description

Current work authorization for Canada is required for all openings.

You will be working on a Hybrid office schedule as part of Fidelitys dynamic working arrangement.

At Fidelity weve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and were constantly seeking to find new and better ways to help our clients. As a privately owned company we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means youll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. Youll have a wide range of opportunities to grow and develop your career in an inclusive environment where youll feel valued and supported to be your best - both personally and professionally.

What You Will Do:

The Digital Product Manager Content Supply Chain ensures that content and workflow technology products deliver business results accelerate time-to-market improve reporting and optimize processes across marketing advertising and digital campaigns. This role supports the technology roadmap from planning through production delivery and analysisevolving platforms to meet changing needs identifying automation opportunities supporting AI pilots and maintaining roadmap accuracy.

Key Accountabilities:

1. Manage and Optimize Content & Workflow Processes

  • Streamline work intake prioritization scoping and governance to improve efficiency and timeliness.
  • Identify opportunities to automate content lifecycle processes (creation distribution performance analysis).
  • Act as a subject matter contributor for content and workflow processes.

2. Drive Innovation in Content & Workflow Technologies

  • Foster a culture of experimentation; scale successful pilots to improve efficiency.
  • Implement and integrate technology enhancements across the content supply chain (creation asset management workflow distribution analytics).
  • Own strategy and implementation for internal/external content and workflow tools including vendor coordination.
  • Create technical documentation (integration points data flows risk controls).
  • Manage risk and control assessments for content and workflow technologies.

3. Support Strategy and Roadmap Execution

  • Contribute to the content supply chain roadmap from planning through delivery and analysis.
  • Act as a contributor and occasional lead in exploring generative AI for content and workflow optimization.
  • Participate in monthly scrum meetings providing updates on backlog items and roadmap refinements.
  • Help build and maintain an annual scorecard for content and workflow technologies.
  • Collaborate with Data Analytics to measure workflow effectiveness and provide actionable reporting.
  • Foster cross-functional collaboration with IS Data Analytics Digital Marketing and other teams.

What We Are Looking For:

  • Strong critical thinking and problem-solving skills.
  • Product owner mindset (Agile/Scrum) focused on business goals and outcomes.
  • Excellent written and verbal communication skills with the ability to lead and facilitate business conversations effectively.
  • Enthusiasm for technology generative AI and automation; ability to balance vision with execution.
  • Ability to analyze data identify trends and summarize insights for decision-making.
  • Detail-oriented able to work under pressure and manage multiple priorities

The Expertise You Bring :

  • Minimum 3 plus years of relevant experience
  • Bachelors degree in Marketing Business Mathematics Information Technology or Engineering or equivalent work experience
  • Experience managing or supporting marketing workflows (Adobe Workfront preferred).
  • Familiarity with Workfront Fusion and content planning production and delivery processes.
  • Exposure to digital asset management tools (Adobe Experience Manager Assets).
  • Experience collaborating with creative design or marketing teams.
  • Interest in automation AI and generative AI; ability to support and lead pilots.
  • Understanding of Agile concepts (Scrum Kanban Lean).
  • Experience maintaining documentation supporting test plans and contributing to risk management.
  • Certifications such as Adobe Workfront Adobe Experience Manager or Certified Scrum Product Owner (CSPO) along with experience in financial services or digital marketing agency environments are considered an asset.

Some of the ways well help you feel valued and supported as part of our team:

  • Flexible working arrangements - 100% remote hybrid and in office options
  • Competitive total compensation including company contributions to your group RRSP without a matching requirement from you
  • Comprehensive health benefits that start on your first day with 100% employer-paid premiums that include up to $5000 annually for mental health services and therapy
  • Parental leave top-up to 100% of your salary for a period of 25 weeks
  • Up to $650 for home office equipment
  • Generous time off policy including 2 paid days annually to volunteer at a charity of your choice
  • Diversity and inclusion programs including an active network of Employee Resource Groups
  • Extensive professional development opportunities including access to over 11000 training and development courses tuition reimbursement and monetary rewards for completing a required designation
  • We care a lot about fostering a compassionate people-centric culture and are proud to have been named one of Canadas Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race color religion sex sexual orientation gender identity or expression national or ethnic origin age disability family status protected veterans status Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation please email us at .

No telephone inquiries or agencies please. We thank all applicants for their interest please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity

We are proud to be recipients of the following:

Awards

Canadas Top 100 Employers
o Greater Torontos Top Employers
o Canadas Top Family-Friendly Employers
o Canadas Top Employers for Young People

Great Place To Work Certified
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Todays Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

LinkedIn Top Companies in Canada

Human Resource Director (HRD) - Best Place To Work
o HRD - 5-Star Benefit Program
o HRD - 5-Star Diversity & Inclusion Employer

Designations
Canadian Compassionate Companies Certified
Benefits Canadas Workplace Benefits Award - Future of Work Strategy
TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
Canadian HR Reporters Most Innovative HR Team


Required Experience:

IC

Job DescriptionCurrent work authorization for Canada is required for all openings.You will be working on a Hybrid office schedule as part of Fidelitys dynamic working arrangement.At Fidelity weve been helping Canadian investors build better financial futures for over 35 years. We offer individuals a...
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Key Skills

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About Company

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Fidelity Investments offers Financial Planning and Advice, Retirement Plans, Wealth Management Services, Trading and Brokerage services, and a wide range of investment products including Mutual Funds, ETFs, Fixed income Bonds and CDs and much more.

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