Silgan Closures a global company in sustainable packaging solutions is seeking a Supply Chain Manager at our New Castle PA facility. Grow your career with Silgan Closures a global company in sustainable packaging solutions. We are seeking a Supply Chain Manager at our New Castle PA facility. This key role combines Supply Chain Management and Customer Account Leadership overseeing all aspects of planning logistics and customer relations to ensure efficient on-time delivery of products.
What we offer you:
Great working environment with opportunity to learn and contribute to our success
Salary contingent on education and experience
Comprehensive benefits package including medical dental and vision healthcare insurance
Company paid life insurance AD&D and disability insurance
Lots of voluntary benefits including critical illness identify theft legal plans pet insurance credit union and more
401k with company match
Paid holidays and vacation
Tuition reimbursement
Opportunity for advancement
What you will do:
As the Supply Chain Manager:
Direct end-to-end supply chain planning and execution including purchasing inventory control warehousing and distribution
Monitor production plans based on forecasted requirements balancing material availability labor and capacity
Oversee inbound logistics such as railcar unloading material handling and outbound distribution including carrier scheduling freight costing on-time delivery
Work together with corporate purchasing to negotiate vendor agreements that optimize cost and service levels
Implement supply chain techniques such as JIT: Just-in-Time and MRPII: Manufacturing Resource Planning
As the Customer Account Leader:
Serve as the primary point of contact for customers managing shipment dates stock levels and order accuracy.
Maintain systems for production orders artwork approvals and repeat order fulfillment.
Manage and resolve customer complaints and quality issues in coordination with the Quality Assurance team.
Partner with production and sales to align capacity with customer needs and proactively prevent service disruptions.
Financial & Reporting:
Build reporting systems to measure supply chain performance and track key KPIs.
Generate data-driven reports for inventory production and shipping performance.
Ensure accurate invoicing and support finance with collections and special billing requirements.
Leadership & Team Development:
Direct and mentor a team of 34 employees across supply chain and customer account functions.
Set clear goals and performance standards aligned with organizational goals
Promote professional growth through coaching training and career development.
Foster teamwork across production shipping and customer service departments.
Technology & Systems:
Utilize ERP systems such as Oracle E1 JDE ProTraQ for production and fulfillment.
Work together with IT to resolve system issues and ensure process efficiency.
Safety & Compliance:
Promote a safety-first culture within supply chain and customer operations.
Support continuous improvement initiatives in employee safety food safety and risk management.
Required Experience:
Manager
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