Job Description
We are seeking a detail-oriented and proactive Customer Service Assistant to join our dynamic team in Sandy Springs. This role plays a vital part in ensuring customer satisfaction by providing accurate information timely responses and seamless assistance across all client interactions. The ideal candidate is organized communicative and passionate about helping others.
Responsibilities
Respond to customer inquiries via phone and email in a professional and efficient manner
Process orders manage documentation and ensure timely follow-up on customer requests
Maintain accurate records of client interactions and transactions
Collaborate with internal teams to resolve issues and improve customer experience
Identify opportunities to enhance service quality and operational efficiency
Support administrative tasks as needed to ensure smooth daily operations
Qualifications :
Qualifications
Strong communication and organizational skills
Ability to multitask and manage time effectively
Attention to detail with a commitment to accuracy
Problem-solving mindset with a focus on customer satisfaction
Proficiency in Microsoft Office Suite (Word Excel Outlook)
Additional Information :
Benefits
Competitive salary range: $47000 - $51000 per year
Professional development and growth opportunities
Supportive and collaborative team culture
Comprehensive training and career advancement potential
Paid time off and health benefits package
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more