Customer Service Assistant

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profile Job Location:

Sandy Springs, GA - USA

profile Monthly Salary: Not Disclosed
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Department:

Customer Service

Job Summary

Job Description

We are seeking a detail-oriented and proactive Customer Service Assistant to join our dynamic team in Sandy Springs. This role plays a vital part in ensuring customer satisfaction by providing accurate information timely responses and seamless assistance across all client interactions. The ideal candidate is organized communicative and passionate about helping others.

Responsibilities

  • Respond to customer inquiries via phone and email in a professional and efficient manner

  • Process orders manage documentation and ensure timely follow-up on customer requests

  • Maintain accurate records of client interactions and transactions

  • Collaborate with internal teams to resolve issues and improve customer experience

  • Identify opportunities to enhance service quality and operational efficiency

  • Support administrative tasks as needed to ensure smooth daily operations


Qualifications :

Qualifications

  • Strong communication and organizational skills

  • Ability to multitask and manage time effectively

  • Attention to detail with a commitment to accuracy

  • Problem-solving mindset with a focus on customer satisfaction

  • Proficiency in Microsoft Office Suite (Word Excel Outlook)


Additional Information :

Benefits

  • Competitive salary range: $47000 - $51000 per year

  • Professional development and growth opportunities

  • Supportive and collaborative team culture

  • Comprehensive training and career advancement potential

  • Paid time off and health benefits package


Remote Work :

No


Employment Type :

Full-time

Job DescriptionWe are seeking a detail-oriented and proactive Customer Service Assistant to join our dynamic team in Sandy Springs. This role plays a vital part in ensuring customer satisfaction by providing accurate information timely responses and seamless assistance across all client interactions...
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Key Skills

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About Company

About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more

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