Executive Director Client Onboarding Director
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As a Client Onboarding Director within JPMorgan Chaseyou will lead and inspire senior managers who oversee the onboarding process for new and existing clients. You will collaborate with internal partners sales leadership and senior management to deliver a seamless onboarding experience. Together we create a client-centric culture champion process improvements and support the development of our team. You will help us set the standard for excellence in client onboarding and drive meaningful change across the organization.
Job Responsibilities:
- Define and drive the strategic direction of the onboarding business
- Deliver results while balancing business growth with risk and control considerations
- Foster innovation by integrating industry trends and best practices into team strategies
- Build and nurture relationships that promote a client-centric culture
- Coordinate initiatives and processes to support business plans and deliver firm-wide objectives
- Communicate effectively to challenge assumptions and improve operating models
- Partner across functions to influence shared goals through trust and collaboration
- Develop and expand team capabilities through integrated performance management and compensation processes
- Promote an inclusive work environment that demonstrates the firms values
- Maintain a robust risk and control environment ensuring strong controls and compliance
- Identify escalate and remediate risk and control issues proactively
Required Qualifications Capabilities and Skills:
- Bachelors degree or 10 years of management and client-facing experience
- Proven leadership skills with experience coaching and mentoring teams
- Demonstrated ability to manage conflict and mobilize resources in a team environment
- Excellent verbal and written communication skills
- Strong presentation and negotiation abilities
- Track record of executing strategic initiatives as a change agent
- Experience in risk management and program quality assurance
- Ability to build and maintain strong relationships with internal partners
Preferred Qualifications Capabilities and Skills:
- Experience with Commercial Bank or Treasury Services products
- Background in Healthcare Government Not-for-Profit or other professional services industries
- MBA degree
- Knowledge of the Risk and Control Self-Assessment (RCSA) framework
Why Join Us
Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.
- Become a part of our many Business Resource Groups employees who come together on topics such as ethnicity gender age accessibility special interests and more
- Help the community through expansive volunteer opportunities
- Join one of our focus groups aimed at Innovation and Transformation creating the future experience for our clients and employees
Final job grade and officer title will be determined at the time of offer and may differ from this posting.
Required Experience:
Director
Key Skills
- Fiscal Management
- Fundraising
- Assisted Living
- Management Experience
- Hospice Care
- Nonprofit Management
- Operations Management
- Strategic Planning
- Budgeting
- Grant Writing
- Leadership Experience
- Public Speaking
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
