Project Manager Client Services

Nelnet Servicing

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profile Job Location:

Lincoln, NE - USA

profile Monthly Salary: $ 60000 - 70000
Posted on: 11-11-2025
Vacancies: 1 Vacancy

Job Summary

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer professional services company consumer loan originator and servicer payments processor renewable energy solutions and K-12 and higher education expert. For over 40 years Nelnet has been serving its customers associates and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team youre part of a community invested in the success of each individual. That support comes through in our work as we are united by our mission of creating opportunities for people where they live learn and work.

The Client Onboarding organization is responsible for accurate efficient effective and timely onboarding of clients across all businesses and geographies at Nelnet. We are looking for a Project Manager in our Lincoln office to plan and execute various onboarding projects and other responsibilities.

Starting Pay Rate: $60000 - $70000 based on experience.

JOB RESPONSIBILITIES:

  • Planning and successful execution of multiple onboarding projects through cross functional collaboration

  • Performing analysis/due diligence creating clear and attainable objectives and building project requirements

  • Actively tracking each aspect of project performance against schedules and critical paths

  • Providing status reporting and updates on issue resolution

  • Delivering against agreed cost time scope and quality constraints

  • Coordinating and promoting continuous improvement of workflows procedures processes and standards


EDUCATION:
Bachelors required.

EXPERIENCE:

  • 3 years in project management experience

  • Experience in end to end onboarding and implementation

  • PMP Certification a plus

  • Experience with Microsoft project JIRA and confluence.

COMPETENCIES SKILLS/KNOWLEDGE/ABILITIES:

  • Demonstrated effectiveness in project management process management and optimization

  • Demonstrated effectiveness in process management and optimization

  • Excellent workflow management skills / experience

  • Innovation and change management implementation

  • Process re-engineering and improvement

  • Strong organization and prioritizing skills

  • Proactive thinking and execution abilities

  • Detail oriented balanced with a strategic view

  • Client focused internal and external facing

  • Strong written/verbal communication skills

  • Results oriented and ability to manage multiple priorities

  • Ability to effectively coordinate with all levels of the organization

  • Strong MIS/Metrics analysis and reporting skills

  • Excellent relationship building skills

Our benefits package includes medical dental vision HSA and FSA generous earned time off 401K/student loan repayment life insurance & AD&D insurance employee assistance program employee stock purchase program tuition reimbursement performance-based incentive pay short- and long-term disability and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race color religion/creed national origin gender sex marital status age disability use of a guide dog or service animal sexual orientation military/veteran status or any other status protected by federal state or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or.

Nelnet is a Drug Free and Tobacco Free Workplace.


Required Experience:

IC

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer professional services company consumer loan originator and servicer payments processor renewable energy solutions and K-12 and higher education expert. For over 40 yea...
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Key Skills

  • Customer Service
  • Client Expectations
  • Client Requirements
  • Client Support
  • Action Plans
  • Issue Resolution
  • Account Management
  • Client Relationships
  • Service Delivery
  • Client Service
  • Client Satisfaction
  • Client Management
  • Procedures
  • Service Level Agreements
  • New Clients

About Company

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