Operations Manager Ground Support Equipment (Aeropuerto de Palma de Mallorca)

Since 2017 HiSERV has been transforming the GSE (Ground Support Equipment) market through outstanding quality high flexibility and fair transparent pricing. We manage and offer our customers a young modern fleet of more than 14000 units. With short-term rentals pay-per-use models and real-time tracking we optimally meet our customers needs. Our clients include renowned companies in ground handling airlines and airports across Europe. By using innovative digital solutions we provide reliable data to optimize usage and costs. We offer a wide range of additional services related to GSE rental: consulting maintenance fleet management training and more.

For our location in Palma de Mallorca Airport we are looking for an

Operations Manager for Ground Support Equipment

(Palma de Mallorca Airport)

Role Overview

We are looking for a motivated and hands-on Operations Manager to oversee our activities at Palma de Mallorca Airport (PMI). In this role you will be the key contact for our customer as well as our maintenance partner. You will manage the day-to-day airside operations coordinate transport and maintenance activities for our GSE fleet and ensure operational excellence on-site. This position requires a proactive leader who combines technical understanding with strong commercial and customer-focused skills.

Key Responsibilities

• Act as primary contact for customers and partners on-site and airport authorities.
• Ensure operational GSE availability according to our customer needs and requirements.
• Manage the GSE fleet including deployment transport logistics and maintenance planning.
• Supervise and support local staff including technicians; potentially build and lead a growing on-site team and possibly set-up a new workshop.
• Ensure smooth communication and operational alignment with HiSERV headquarters and other locations.
• Drive continuous improvement and business development within the PMI operation.
• Manage budgets costs and service performance in line with company standards and customer agreements.

Requirements

• Several years of experience in aviation operations or GSE management.
• Strong commercial understanding and hands-on operational mindset.
• Proven experience in customer relations and operational leadership.
• Excellent organizational and problem-solving skills.
• Strong commitment to customer satisfaction and operational performance.
• Fluent in Spanish and English German language skills are an advantage.
• Valid drivers license and ability to work airside.

Why join HiSERV

• Play a key role in a growing internationally active company with flat hierarchies and short decision-making processes.
• Have access to diverse development opportunities and room for shaping your field of business.
• Find a modern working environment and a motivated team with a hands-on mentality.
• Attend regular employee events.
• Benefit from an attractive and competitive salary model.