Training Solutions eXperience Sr. Manager, Training and Certification

Are you passionate about driving AWSs growth by designing and delivering strategic skills transformation solutions for our enterprise customers

As the Training Solutions eXperience (TSX) Sr. Manager youll operate at the critical intersection of program management technology and change management. TSX is a new organization that will elevate the voice of the customer and deliver more differentiated learning solutions to meet the needs of a diverse set of customers and partners. This pivotal role involves partnering with AWS Training & Certification (T&C) field teams to architect scalable transformation solutions for our customers.


Key job responsibilities
Diving deep into customer segment needs and goals to develop targeted enablement strategies
Collaborating with field sales teams to understand and address customer challenges
Leading consultative teams that drive cloud adoption and innovation across global customers
Through close partnership with Strategy and Operations teams designing both customized and standardized solutions that accelerate our customers cultural and technological transformation.
Taking ownership of all programmatic activities for customer engagements including planning reporting and risk mitigation
Crafting monthly and quarterly business reviews to AWS leadership to surface key business insights



A day in the life
In this role youll be instrumental in helping organizations navigate their cloud journey by developing and implementing comprehensive training and enablement solutions that drive meaningful business outcomes.

About the team
AWS Global Services
AWS Global Services includes experts from across AWS who help our customers design build operate and secure their cloud environments. Customers innovate with AWS Professional Services upskill with AWS Training and Certification optimize with AWS Support and Managed Services and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners AWS Sovereign Cloud AWS International Product and the Generative AI Innovation Center. Youll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.


- 10 years of building and leading large teams and working in matrixed operating structures experience
- Bachelors degree or equivalent
- Experience working and communicating with multiple stakeholders C-level executives and cross functional teams or equivalent
- Experience in strategic thinking about business enterprise software products and new technology platforms and architectures or equivalent

- 5 years of managing and developing high performance teams experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $174300/year in our lowest geographic market up to $288200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.