Sr. Technical Program Manager, AWS Global Services Security- Security Escalations

At Amazon Web Services (AWS) Security is our highest priority. The Security Escalations team in GSS is responsible for the security of services offered by Sales Marketing and Global Services (SMGS). We are looking for a passionate innovative results oriented technical program manager. Security Escalations is responsible for driving innovative enhancements that raise the bar for how AWS employees interact with resources systems and data. You are someone who loves managing programs and is committed to formulating and implementing wide-ranging process improvements. You are passionate about the security of the cloud and you want to solve real business problems. We have a team culture that encourages innovation and we expect team members and management alike to take a high degree of ownership for their program vision and execution of ideas. You possess strong verbal and written communication skills can operate independently and have a consistent track record of delivery. You have an understanding of technical concepts and possess a broad understanding of AWS services. You are organized detail-oriented and drive towards improved performance while advocating for customer needs.

AWS Global Services includes experts from across AWS who help our customers design build operate and secure their cloud environments. Customers innovate with AWS Professional Services upskill with AWS Training and Certification optimize with AWS Support and Managed Services and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners AWS Sovereign Cloud AWS International Product and the Generative AI Innovation Center. Youll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

Key job responsibilities
As a TPM in GSS Security Escalations you will be responsible for a set of long-term security outcomes. Your day to day job responsibilities will include:
Act in a leading role as a Security Bar Raiser for SMGS. Consistently demonstrate Insist on the Highest Standards by evaluating and assessing security incidents weighing in on root cause and remediation and lead the coordination of conversations to craft and implement long term improvements at scale.
Collaborate across SMGS business and service teams to drive manage and track long-term projects. Deliver results own communication and status reporting.
Develop written executive-level reporting on project status and outcomes. Ideal candidate is a doc bar raiser or pursuing the path to become one.
Chair a weekly security meeting with members of senior leadership including contributing to the security discussions driving the agenda and capturing follow up items / actions to drive to completion.
Identifying functional and technical requirements by collecting inputs from business security and technical teams. Bar raise security in partnership with the service teams identifying thematic issues for improvement and work with the service teams to implement.
Aptitude for technology able to learn new tools quickly
Able to synthesize data and analytics to formulate sound program objectives and goals
Address bottlenecks provide escalation management anticipate and make tradeoffs and balance the business needs versus technical constraints
Partner with multiple teams across multiple locations with varying sets of priorities to ensure a timely delivery of the secure solution
Clarify and drive project commitments as well as establish and maintain clear chains of accountability
Lead internal process improvement projects including the development and implementation of internal tools
Drive Security metrics delivery and improvements


About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

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- 3 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- Experience communicating technical details verbally and in writing

- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133900/year in our lowest geographic market up to $231400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.