Front Office Manager
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Job Summary
As our next Front Office Manager you
An exciting opportunity for a Front Office Manager has arisen at Mercure Oxford Hawkwell House Hotel. If you are a talented professional passionate about creating extraordinary experiences then this could be the perfect hotel for you. Managing the Front of House department and ensuring operational excellence for all areas of the hotel.
Are passionate about guests and delivering great service.
Have a hands-on approach are organised and supportive of your team.
Take initiative and are reactive to situations as they arise finding suitable solutions and ensuring a positive outcome.
Are results-driven and understand what needs to be done in order to achieve the hotel goals.
Work duty manager shifts as and when required
A little more information:
You will have the opportunity to be part of a high-energy fun team that delivers excellent customer service each day to all our guests.
Mercure Oxford Hawkwell House is a picturesque boutique hotel that occupies three buildings two of which 19th century manor houses bursting with character. The hotel is newly refurbished with a décor based on Oxford style vintage fashion.
Set amongst 3 acres of private gardens and only 2 miles from Oxford city centre Mercure Oxford Hawkwell House Hotel is a beautiful country manor in the picturesque village of Iffley. A total of 77 rooms all en-suite are divided between two buildings each with an entirely different character.
Understanding things from our guests perspective is key so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.
Qualifications :
If this sounds like you youre in the right place.
Youve got authentic style natural curiosity and a warm way with people. Mercure Oxford Hawkwell House is not just a place to spend the night its a place to discover a place in the world with style like yours. Thats why were not just looking for anyone. Were looking for someone like you.
- Experience in a similar role or Supervisor role with 2-3 years experience
- Strong leadership interpersonal and training skills
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
Additional Information :
If you feel you are the right candidate for the role as our Front Office Manager please click apply now! Wed love to hear from you!
One more thing
By working at the Mercure Oxford Hawkell House you will be part of the Accor network worldwide hospitality leader. With us you can be all you are work with purpose grow learn enjoy and explore Accors limitless opportunities. Discover our Talent stories at or on Instagram @
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent creating an environment where everyone feels they belong.
Must be eligible to live and work in the United Kingdom at the time of application
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Office Manager Experience
- Hotel Experience
- Dentrix
- Hospitality Experience
- Dental Receptionist
- Medical office experience
- Office Experience
- Dental Office Experience
- Front Desk
- Guest Services
- Hotel Management
- Eaglesoft
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
