Director, Human Resources Business Operation

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At Danaher our work saves lives. And each of us plays a part. Fueled by our culture of continuous improvement we turn ideas into impact innovating at the speed of life.

Our 63000 associates work across the globe at more than 15 unique businesses within life sciences diagnostics and biotechnology.

Are you ready to accelerate your potential and make a real difference At Danaher you can build an incredible career at a leading science and technology company where were committed to hiring and developing from within. Youll thrive in a culture of belonging where you and your unique viewpoint matter.

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The Director Human Resources Business Operation manages Workday Human Capital Management (HCM) operations for the Americas. This role will manage the Workday tiered support team while maintaining global alignment with peers & others. This role ensures effective daily management KPI installation & monitoring and continuous improvement of the Workday HCM technology solutions aligned with operational needs. This role would involve the alignment of other regional leaders in HR Technology Operations & Service Delivery.

This position will report to the Senior Director HR Technology (Global Process Owner) and is part of the Corporate HR Technology Operations organization. While we will consider a remote work arrangement for this role our preference is onsite at our global headquarters in Washington DC.

In this role you will have the opportunity to:

• Work with HR Technology Operations Leadership Team to install a follow the sun support process by hiring training and installing a global team with direct oversight for the Americas team

• Partners with Danaher Operating Companies (OpCos) to translate business needs into system solutions and Workday enhancements that improve efficiency and user experience

• Lead a team of Workday support technicians across differentiated tiered support levels to ensure the efficient and effective resolution of break/fix issues

• Effectively train monitor & manage tiered support teams

• Upkeep Job Aids & refine/harmonize standard work to drive streamlined and automated HR processes through Workday

• Partner with HRIT team to create a seamless case escalation & resolution process across functions for excellent end-to-end Workday support

• Install operational metrics/KPIs for functional reporting and team daily management to monitor efficiency and effectiveness

The essential requirements of the job include:

• Minimum requirement of a bachelors degree preferably in Information Systems Human Resources or related field of study

• Have experience with Workday HCM ServiceNow or similar platforms including configurations business processes and reporting

• Understand Shared Services environment and technology automation including manager/employee self-service artificial intelligence (AI) and/or machine learning (ML)

• Experienced in case management technologies such as ServiceNow

• Drive customer experience excellence

Travel Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel 20% more or less per business needs

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Danaher offers a broad array of comprehensive competitive benefit programs that add value to our lives. Whether its a health care program or paid time off our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Danaher we believe in designing a better more sustainable workforce. We recognize the benefits of flexible remote working arrangements for eligible roles and are committed to providing enriching careers no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Danaher can provide.

The annual salary range for this role is $135000 - $185000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer a comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.

Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.

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Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law.

The U.S. EEO posters are available here.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact:1- or .