Principal Salesforce Administrator (fmd)

Cologne - Germany

Monthly Salary: Not Disclosed

Posted on: 10-11-2025

Vacancies: 1 Vacancy

Job Summary

Job description

Do you love to improve things and have an eye for detail Are you interested in a varied job If you are also interested in implementing Salesforce requirements in an agile and dynamically growing team then you have come to the right place.

As integral part of a team of experienced Salesforce specialists you will be actively involved in the implementation of cross-functional projects and day-to-day feature requests. By also providing technical support for our end users you will help shape the future of our company-wide processes and consistently evolving system landscape. From the migration of entire business units the enablement of new sales channels to optimization projects for individual teams we face a variety of exciting challenges in the Salesforce field.

The central importance of your team (Platform Operations) for the company-wide business processes in combination with the constantly strong Europe-wide growth of Trusted Shops guarantee you an exciting working environment with promising prospects.

Your tasks:

Own and evolve our Salesforce ecosystem (Sales and Service Cloud) with a focus on platform stability data quality and performance

Lead the design and implementation of scalable configuration automation and platform governance

Act as the senior technical reference within the Admin team reviewing solutions supporting complex issues and promoting quality standards

Work closely with Developers to align declarative and programmatic approaches and ensure platform scalability

Drive excellence in change management documentation and system lifecycle processes

Translate business requirements into Salesforce solutions working with Product Managers Admins and Developers

Roll out new features and enable internal users through training guidance and best practice sharing

Collaborate with our Admin Team Lead to uplift the overall capability of the Admin team offering mentoring and sparring without taking on formal people management

Contribute to projects across multiple business areas and support strong communication between technical and non-technical teams

Proactively monitor and improve system performance scalability and integration

Help manage and continuously improve support processes including resolution of high-priority tickets

Contribute to GDPR readiness audit controls MFA/SSO strategies and access model improvements

Participate in our GitHub-based CI/CD environment to ensure smooth and reliable deployments

Job requirements

7 years of hands-on experience working with Salesforce in a complex cross-functional environment
Deep knowledge of Salesforce configuration: Flows Validation Rules Permission Sets Custom Objects and more
Proven experience with Salesforce Sales and Service Cloud; relevant certifications are a plus
Strong understanding of data architecture relational databases and platform scalability
Comfortable working in agile teams and iterating quickly with diverse stakeholders
Confident in reviewing solution designs mentoring Admin colleagues and working with Developers and Product Managers
Be a team player who enjoys sharing knowledge and driving improvements
Be comfortable with technical concepts like APEX Java or integration frameworks
Bonus: familiarity with Talkdesk CTI middleware tools or experience in GitHub-based release processes

What we offer you

Hybrid work: Combine flexible remote work with team time in the office
Workation: Temporarily work from a destination of your choice within the EU Iceland or Norway.
Permanent contract with Europes trusted brand
27 vacation days 3.5 additional days off at Christmas New Years Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events Unit Events etc.)
Health Pass (free online and offline sports fitness and health courses)

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for Apply!

At Trusted Shops we are interested in you as a person - whether you fit in with us is independent of gender nationality ethnic and social origin religion/belief disability age sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

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Job descriptionDo you love to improve things and have an eye for detail Are you interested in a varied job If you are also interested in implementing Salesforce requirements in an agile and dynamically growing team then you have come to the right place.As integral part of a team of experienced Sales...