Front Of House Security Concierge

Front Of House / Security Concierge

Regional Cover for Central London Battersea Power Station and Aldgate

13.85 per hour
Role Overview

The Front Of House / Security Concierge will act as the face of for our client delivering a premium experience for all guests clients and VIPS using the customer suite. This role is pivotal in creating a welcoming polished and professional environment ensuring seamless service and memorable guest interactions. The ideal candidate will exude confidence discretion and professionalism whilst excelling in high-pressure fast paced environments.
Key Responsibilities

Must have a SIA license
Greet and welcome guests warmly ensuring a first-class experience for every visitor
Make refreshments for clients and arrange catering where required
Manage check-in process and direct visitors to the appropriate person / meeting room coordinate any guest access and security passes
Maintain a professional and immaculate reception area and customer suite
Overseeing the meeting room booking of the customer suite ensuring availability and readiness of facilities for meetings and events
Assist in preparing meeting spaces including refreshments technology and products as required.
Conduct daily inspections of the suite to ensure cleanliness functionality and adherence to brand standards
Primary contact for EAs and key stakeholders for client space ensuring their comfort and satisfaction
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook issue visitor badges)
Handle incoming enquiries with efficiency including answering emails and directing them to the appropriate team
Reporting to the Office Manager and assisting with day-to-day needs
Skills & Requirements
Prior experience in luxury hospitality corporate FOH or VOP client facing role
Exceptional time management skills
Excellent communication skills both written and verbal with the ability to engage professionally at all levels
Impeccable personal presentation and a confident welcoming demeanor
The ability to work alone in a fast-paced environment in which you can maintain an exceptional level of service whilst managing multiple tasks
Strong organisation and multitasking skills with acute attention to detail.