Office Assistant 2 (PCN 064963)

This position is open to Alaska Residents only.
Please check ourresidency definitionto determine if you qualify.

Bethel Juvenile Probation is recruiting to fill an Office Assistant 2 position.

What You Will Be Doing:

Under the general supervision of the Bethel District Supervisor independently performs a wide variety of complex clerical duties in support of Juvenile Probation Officers and Juvenile Justice Counselors facility staff. Represents the Division of Juvenile Justice as the primary first contact at the Bethel Youth Facility directing incoming telephone inquiries and greeting the public. As the primary reception for the office provides information explains procedures to the public and other governmental agencies with information requiring knowledge of juvenile probation and facility programs. After determining public needs direct to appropriate staff. Assurance of proper message taking determination of calls that may need emergency handling and use of proper procedures is required of all contacts.

Our Mission Values and Culture:
Through Restorative Justice we hold juvenile offenders accountable for their behavior; promote the safety and restoration of victims and communities; and assist offenders and their families in developing the skills to prevent crime. Our core values include:

• Prioritizing Safety of our youth staff families and communities.
• Enhancing Strengths - in our youth; in our staff; and in our system.
• Dedication doing the right things for the right reasons and modeling relentless integrity and leadership.
• Responsiveness providing timely response to youth families victims staff and justice partners.

Benefits of Joining Our Team:

We are a small close-knit dedicated team with close ties in the communities we serve. We take pride in working well with the local entities including police departments and courts tribal partners district attorneys school districts and residential- and community-based treatment providers. Our caring and dedication to achieving the most benefit to our probationers is recognized throughout our area. Joining our team will bring you the opportunity to have a significant impact on young peoples lives and our communities. We believe in enhancing strengths in our staff by promoting training and professional development.

The Working Environment You Can Expect:

This position is located at the Bethel Youth Facility 950 State Hwy addition to Bethel we supervise youth in the 56 villages of the Yukon-Kuskokwim Delta. This is a fulltime position and as an Office Assistant 2 your work hours will be from 8:00am to 4:30pm Monday through Friday with an hour lunch break.

Who We Are Looking For:
In addition to the Minimum Qualifications below we are looking for a candidate with the following competencies:

• Customer Service: Works with clients and customers (that is any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside State government) to assess their needs provide information or assistance resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization self and others; is trustworthy.
• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
• Interpersonal Skills: Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult hostile or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity race gender disabilities and other individual differences.
• Computer Skills: Uses computers software applications databases and automated systems to accomplish work.
• Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative effort and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

If this sounds like your skill set or one you would like to develop please apply through Workplace Alaska.

Please Note: Prior to initial appointment the selected candidate will be subject to a background check investigation. Must be willing to receive CPR/First Aid training and certification if not already certified.

To view the general description and example of duties for Office Assistant 2 please go to the following link: Qualifications

High school diploma or the equivalent.
AND
One year of experience that includes clerical tasks such as greeting clients answering phones typing filing sorting mail entering data receiving payments making change or maintaining logs.

Substitution:
Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).

Special Note:
High school diploma equivalent means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients answering phones typing filing sorting mail entering data receiving payments making change or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular drivers license and be 18 years of age or older.

Some positions in this class may require skill in typing. Recruitment and selection may include this requirement.

Prior to initial appointment the selected candidate will be subject to a background investigation.

At time of interview applicant must submit:

• The names and telephone numbers of three (3) professional references.
• Two (2) performance evaluations from previous employers if available.
• A copy of academic transcripts to verify post-secondary education used to meet the minimum qualifications. Transcripts are required with each application. (Unofficial are okay please ensure that the institution name is listed on the transcripts).

Please read the information below carefully. This applies to your application submission.

EDUCATION
To verify education being used to meet the required minimum qualifications you must fill in the Education section of the application. If you have not obtained a degree please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application. (Unofficial are okay please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application provided at the time of interview or if/when requested prior to scheduling an interview.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value or full value is given in subject areas applicable to the curricula at the state university.It is your responsibility to provide such evidence when applying.Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.

WORK EXPERIENCE
When using work experience not already documented in your application please provide the employers name your job title dates of employment and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.

If you are currently or previously been appointed to a flexibly staffed position please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.

NOTE:Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting see resume or CV or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

The State of Alaska does not provide VISA Employer sponsorships.

RECRUITMENT SCOPE: This position is open to Alaska Residents only. Please check ourresidency definition to determine if you qualify.

MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or

via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as ALEXsys or any other database you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska How to Apply webpage found here: regarding the application process can be directed to the Workplace Alaska hotline at (toll free) or (907) 465- 4095. If you choose to be contacted by email please ensure your email address is correct on your application and that the spam filter will permit email from the domains. For information on allowing emails from the domains visit the Lost Password Help page located at STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please call 1- in Juneau or TTY: Alaska Relay 711 or 1- or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201 Juneau AK 99811-0201. The State of Alaska is an equal opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1- (toll free) or if you are located in the Juneau area. Requests for information may also be emailed to

For applicant password assistance please visit: specific information in reference to the position please contact the hiring manager at:

Name: Rodney Thomas Bethel District Supervisor

Phone:
Fax:
Email: r