Executive Service Sales

The Retrofit Sales / Service Sales Executive drives service revenue through solution selling system upgrades AMCs and spare part contracts. Responsible for managing portfolios up to 8090 million the role focuses on identifying retrofit opportunities developing tailored technical solutions and strengthening customer relationships across key industries. Working closely with service and engineering teams the executive ensures efficient execution and supports business growth through energy-efficient and sustainable solutions.

A Job That Matters: Your Tasks

1. Sales and Business Development

• Develop and execute strategic sales plans to achieve revenue and growth targets.
• Identify and pursue potential retrofit opportunities through market research government tenders and existing customer networks.
• Build and nurture relationships with key decision-makers such as consultants facility managers contractors and influencers in sectors like hospitality IT healthcare and manufacturing.
• Develop and present customized retrofit and upgradation solutions that improve system performance efficiency and capacity without full replacement.
• Prepare detailed technical and commercial proposals including BOQs ROI analysis and cost-benefit assessments.
• Negotiate contracts manage pricing discussions and close deals to meet monthly and quarterly targets.
• Use CRM tools to manage sales pipelines track leads and ensure accurate forecasting and reporting.
• Collaborate with engineering and service teams to design and deliver customized solutions.

2. Customer Relationship Management

• Act as the primary point of contact for key clients ensuring timely support and communication.
• Build long-term trust-based relationships with customers through proactive service and reliable delivery.
• Address client concerns efficiently and ensure customer satisfaction through post-sales engagement.

3. Solution Selling

• Understand and communicate the technical and commercial value of electrical and electronic solutions.
• Conduct product presentations and demonstrations showcasing how upgrades AMCs and retrofit solutions solve specific client pain points.
• Propose sustainable cost-efficient and scalable upgrade solutions aligned with customer needs.

4. Technical Expertise

• Maintain in-depth product knowledge including features performance metrics compliance standards and competitive advantages.
• Stay updated on industry trends energy-efficient technologies and digital solutions in retrofit markets.
• Provide technical guidance and assist clients in selecting optimal solutions.

5. Sales Administration

• Prepare and manage quotations proposals and contracts with accuracy.
• Maintain organized records of client interactions project details and sales forecasts.
• Work cross-functionally with service procurement and finance teams for seamless project execution.

An Experience That Matters: Your Skills

Educational Requirements

• Bachelors Degree in Electrical / Electronics Engineering Business Administration or a related technical field.

Job Experience

• 510 years of proven sales experience preferably in retrofit service or electrical/electronic solution sales.
• Experience handling large service revenue portfolios (8090 million annually) through solution selling upgrades AMCs or spare part contracts.

Key Skills

• Strong technical understanding of electrical/electronic systems retrofit technologies and industrial automation.
• Solution-oriented selling mindset with a focus on consultative and value-based sales.
• Excellent negotiation presentation and communication skills.
• Proficiency in CRM tools MS Office and data-driven reporting.
• Ability to build long-term relationships and manage multiple key accounts.
• High self-motivation accountability and organizational skills.
• Willingness to travel as per business requirements.

Core Knowledge Areas to Master (Learning Focus)

1. Product Features & USPs Core capabilities differentiators and technical specs.
2. Benefits & Applications How products add customer value and their industrial applications.
3. Performance Metrics Efficiency reliability and scalability.
4. Compatibility & Integration Interoperability with existing systems.
5. Compliance & Standards Certifications and regulatory adherence.
6. Customer Support & Service Warranty and SLA knowledge.
7. Pricing & ROI Articulating value and investment benefits.
8. Competitive Analysis Understanding market landscape.
9. Customer Feedback & Case Studies Real-world validation of product success.
10. Future Developments Product roadmap and innovation pipeline.

A workplace that matters: our offering

• Supportive and Inclusive work environment
• Career growth and advancement
• Comprehensive benefits such as health insurance for employees and their dependents parental leave etc.
• Learning and Development opportunities