Software Applications Engineer

Taoyuan City - Taiwan

Monthly Salary: Not Disclosed

Posted on: 09-11-2025

Vacancies: 1 Vacancy

Job Summary

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop smartphone wearable device voice-controlled gadget flexible screen VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles integrated circuits packaging printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists engineers data scientists and problem-solvers work together with the worlds leading technology providers to accelerate the delivery of tomorrows electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

Job Description/Preferred Qualifications

Job Summary:

Participate in the development and release process of InShop software product versions (preview alpha beta major minor service pack) or new projects by taking active part in requirement collection discussion review testing version training supporting the local team or customer project implementation solving application issues and supplying workarounds.

Principal Accountabilities:

Know all kinds of ICS AOI/ET processes and different OS/Network knowledge related to products.
Be familiar with all features in detail at the system level and able to handle data integration between InShop/CAM products
Install software and setup environments in full without help.
Follow up on issues and fix status closely with R&D and verify them when fixed.
Help QA R&D and Marketing teams reproduce issues.
Provide first-tier support to customers and local support teams by answering questions and providing workarounds without guidelines.
Provide second-tier support to customers and local support teams by maintaining issues in the issues tracking system and by communication between HQ teams and the field without guidelines.
Update R&D and Marketing teams on a regular basis with technical info from customers (clarify requests supply relevant data etc.) and provide ideas to improve.
Perform release notes review installation and functionality tests together with the QA team for product version release activities in particular verifying fixes of customer issues.
Prepare training materials and provide all kinds of training and demos to customers and local support teams.
Implement and manage projects at customer sites and provide professional suggestions/solutions for questions/requests from customers and be able to write scripts.
Give creative ideas to improve work efficiency and quality for the team to create and maintain all kinds of automation.
Create and maintain documents work environments data and tools.
Participate in Alpha tests in-house and Beta tests at customer sites.
Help the manager train new engineers and arrange daily work when needed.
Meet release timeline and testing quality criteria as defined by the manager.

Experience Requirements

Experience with software application/support
Experience with and excellent knowledge in script writing
Good English: reading writing and verbal is mandatory

Advantages

More years experience with PCB CAM/Engineering system maintenance
Software programming
Experience with team leader or management
Familiar with Windows Word Excel or other common PC applications.
Familiar with KLA Frontline software products such as Genesis2000/InCAM Pro
Knowledge on computer technology Network and Linux.

Personal Skills Requirements

Fast learner high capacity for working on simultaneous issues
Initiative and independent
Team player and good communication
Capable of maintaining a high deliverable rate in an intensive working environment

Minimum Qualifications

Masters Level Degree and related work experience of 6 years; Bachelors Level Degree and related work experience of 8 years

We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop smartphone wearable device voice-controlled gadget flexible screen VR device or smart car woul...

Company Overview

Job Description/Preferred Qualifications

Job Description/Preferred Qualifications

Job Summary:

Principal Accountabilities:

Know all kinds of ICS AOI/ET processes and different OS/Network knowledge related to products.
Be familiar with all features in detail at the system level and able to handle data integration between InShop/CAM products
Install software and setup environments in full without help.
Follow up on issues and fix status closely with R&D and verify them when fixed.
Help QA R&D and Marketing teams reproduce issues.
Provide first-tier support to customers and local support teams by answering questions and providing workarounds without guidelines.
Provide second-tier support to customers and local support teams by maintaining issues in the issues tracking system and by communication between HQ teams and the field without guidelines.
Update R&D and Marketing teams on a regular basis with technical info from customers (clarify requests supply relevant data etc.) and provide ideas to improve.
Perform release notes review installation and functionality tests together with the QA team for product version release activities in particular verifying fixes of customer issues.
Prepare training materials and provide all kinds of training and demos to customers and local support teams.
Implement and manage projects at customer sites and provide professional suggestions/solutions for questions/requests from customers and be able to write scripts.
Give creative ideas to improve work efficiency and quality for the team to create and maintain all kinds of automation.
Create and maintain documents work environments data and tools.
Participate in Alpha tests in-house and Beta tests at customer sites.
Help the manager train new engineers and arrange daily work when needed.
Meet release timeline and testing quality criteria as defined by the manager.

Experience Requirements

Experience with software application/support
Experience with and excellent knowledge in script writing
Good English: reading writing and verbal is mandatory

Advantages

More years experience with PCB CAM/Engineering system maintenance
Software programming
Experience with team leader or management
Familiar with Windows Word Excel or other common PC applications.
Familiar with KLA Frontline software products such as Genesis2000/InCAM Pro
Knowledge on computer technology Network and Linux.

Personal Skills Requirements

Fast learner high capacity for working on simultaneous issues
Initiative and independent
Team player and good communication
Capable of maintaining a high deliverable rate in an intensive working environment

Minimum Qualifications

Masters Level Degree and related work experience of 6 years; Bachelors Level Degree and related work experience of 8 years

KLA is proud to be an equal opportunity employer

Key Skills

Spring
.NET
C/C++
Go
React
OOP
C#
Data Structures
JavaScript
Software Development
Java
Distributed Systems

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About Company

KLA

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen. Who are we? We research, develop, and manufacture t ... View more

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