Commercial Lines CSR
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Job Location:
La Crosse, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
09-11-2025
Vacancies:
1 Vacancy
Job Summary
Job Description
Commercial Lines Customer Service Representative (CSR)
Job Summary
Seeking a dedicated and detail-oriented Commercial Lines Customer Service Representative (CSR) to join a growing team. This role offers an excellent opportunity to work with a large well-established brokerage firm with significant potential for professional growth. The ideal candidate will bring experience in insurance a commitment to exceptional customer service and a proactive approach to supporting account managers in servicing commercial lines accounts.
Responsibilities
- Provide A-Z servicing for commercial lines accounts supporting account managers in day-to-day operations.
- Handle both new and renewal business quotes.
- Maintain strong relationships with clients by addressing inquiries and resolving issues promptly.
- Ensure accurate and timely processing of documentation and account updates.
- Collaborate with team members to deliver exceptional service to small to mid-market commercial clients.
- Utilize Epic software to manage accounts and maintain records.
Qualifications/Requirements
- Experience: Minimum of 1 years in the insurance industry with a preference for candidates with good tenure and experience in commercial lines.
- Licensure: Property & Casualty (P&C) license preferred; open to candidates with relevant experience willing to obtain licensure.
- Skills: Strong organizational skills attention to detail and the ability to manage multiple tasks efficiently.
- Software Proficiency: Experience with Epic software is highly desirable.
- Work Ethic: A proactive and customer-focused approach to problem-solving and service delivery.
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Key Skills
- Building Construction
- Logistics & Procurement
- Account Management
- Communication
- Client Services
- Jboss
About Company
The Jonus Group #1 Career Coaching Employment Agency - Best Mock Interviews, Linkedin Profile Optimization, Social Media Job Seekers, Outplacement Services, Career Goal Coach.
