LOCATION: 1140 F Avenue Douglas AZ 85607

Salary: 17.34

Grade: 14

At the Arizona Department of Child Safety (DCS) we call ourselves compassioneers because everything we do is done with a compassionate heart. We work tirelessly to protect children reunify families ensure safe living environments and prevent unnecessary trauma. As an agency we are proud to be a pillar of strength for our communities and proud to do work each day that makes an impact on the world around us every day.

Becoming a Case Aide at DCS can be a life-changing event! If you have a passion to work with children and families DCS is the place for you.

Together we can make a difference through service!

Candidates who are successfully employed as Case Aide for five (4) years will be eligible to apply for a promotional opportunity to a DCS Specialist Trainee Position ($21.70 hourly)

A DCS Case Aide works in the field in collaboration with the case management team and provides a variety of services to families and children in various social service programs. A day in the life of a DCS Case Aide can look like:

Supervising visitation meetings among clients (parents and children)
Assisting DCS Case Managers with filing disclosers packets case notes etc.
Entering case notes into the computer-based Case Management System
Driving on state business to transport children to appointments etc.
Assisting clients with application processes as needed
Participating in a variety of meetings and/or client hearings as requested

Alternative work hours may be required including overtime weekends and holidays.

Knowledge of:
Computers and software (Microsoft Office Suite) mobile devices digital calendars (Outlook) & video conferencing (Microsoft Teams).

Skill in:
Establishing and maintaining interpersonal relationships; general clerical functions such as data entry and filling; verbal and written communication; eliciting and gathering information; modeling professional behavior with clients; time management and multi-tasking; and observation.


Ability to:
Gain knowledge on information regarding human and social services; understand and adhere to related State Federal and local laws as well as DCS policies and procedures; comply with casework principles and practices; comprehend and follow moderately complex written and oral instructions; organize data in a logical and coherent manner; prepare written reports accurately in a prescribed format; actively listen and provide supportive attention to clients; acquire and renew CPR Certification.

Valid issued drivers license

Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card

Any employee operating a motor vehicle on State business must possess and retain a current valid class-appropriate drivers license complete all required training and successfully pass all necessary drivers license record checks. The license must be current unexpired and neither revoked nor suspended. Employees who drive on state business are subject to drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R.11)

Selected candidates must be able to pass a written exam background investigation Motor Vehicle Report check and DCS Central Registry check. This position requires driving or the use of a vehicle as an essential function of the job to conduct State business and the following requirements apply:Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!

Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.

We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans
Long-term and short-term disability insurance
Deferred compensation plans
Wellness incentive program
Employee discount program for higher education products and services
Education Savings AZ529
Employee Assistance Program

Bi-Lingual Stipend
DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.

If youre good at what you do you can work anywhere. If youre the best at what you do come work at DCS!

For a complete list of benefits provided by The State of Arizona please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS).ASRS participation may begin immediately (if you were a previous member) or upon your 27th week of employment (if you have never been an ASRS member previously).

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting or by email at . Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at or by email at . The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.