Command Center Operator

Schedule:Full Time Variable Shifts.

Your experience matters

Raleigh General is part of Lifepoint Health a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Switchboard Operator on the team youre embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our Team

Medical Command is the key link in the communication chain between air and ground pre-hospital personnel and receiving hospital personnel. The command center at Raleigh General Hospital facilitates activation of the facilitys priority response teams (Cardiac Cath Lab Stroke Trauma etc.) This role also functions as the Transfer Center for Raleigh General Hospital to coordinate prompt and efficient transfers in and out of the hospital.

How youll contribute

A Switchboard Operator who excels in this role:

• Assists in optimum operation of the Region 1 Medical Command Center by establishing linkages and subsequently relaying all appropriate information to the patient care team.
• Activates the appropriate response team for patient care alerts (STEMI Trauma Stroke etc). Receives and relays patient information from inbound ground and air transport units per protocol.
• Coordinates the role as a regional communication and disaster resource center

• Prepares statistical reports and performs clerical functions such as filing mail preparation data entry scanning and faxing.

What were looking for
Qualified applicants must have completed High School diploma or equivalent. Additional requirements include:

• Current certification as a West Virginia EMT Paramedic is required.
• 2 years recent and active field experience as a Paramedic is required.

Why join us

We believe that investing in our employees is the first step to providing excellent patient addition to your base compensation this position also offers:

• Comprehensive Benefits:Multiple levels of medical dental and vision coverage for full-time andpart-time employees.
• Financial Protection & PTO:Life accident critical illness hospital indemnity insurance short- and long-term disability paid family leave and paid time off.
• Financial & Career Growth:Higher education and certification tuition assistance loan assistance and 401(k) retirement package and company match.
• Employee Well-being:Mental physical and financial wellness programs (free gym memberships virtual care appointments mental health services and discount programs).
• Professional Development:Ongoing learning and career advancement opportunities.

More about Raleigh General Hospital

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Raleigh General Hospital is a 300 bed facility caring for nearly 13000 patients each year with over 50000 being treated in our emergency room. We offer a wide range of surgical services as well as specialty programs including Cardiac CTA Digital Mammography and Trauma Services.

EEOC Statement

Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color race sex age religion national origin disability genetic information gender identity sexual orientation veterans status or any other basis protected by applicable federal state or local law.