Production Coordinator Lead (ONSITE- Lewisville, TX)

Our story

At Alight we believe a companys success starts with its people. At our core we Champion People help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight.

Our Values:

Champion People be empathetic and help create a place where everyone belongs.

Grow with purposeBe inspired by our higher callingofimproving lives.

Be Alightact with integrity be real and empower others.

Itswhywereso driven to connect passion with helps clients gaina benefitsadvantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health wealth wellbeing absencemanagementand navigation.

With a comprehensive total rewards package continuing education and training and tremendous potential with a growing global organization Alight is the perfect place to put your passion to work.

Join our team if you Champion People want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at.

About the Role

The CSS Production Coordinator is responsible for the workflow/production coordination for one or more processes with a focus on service quality resource management workplace safety and metrics. The Production Coordinator must be willing and capable of performing the same or similar tasks as other team members for a significant portion of their time. Essentially its a hands-on role and the Production Coordinator will be working alongside the team on day-to-day tasks.

Leadership Responsibilities

Process Ownership

This role will be the individual responsible for directing the daily workflow of the operation and the adherence to process. Thorough knowledge of operational principles will allow this role to effectively coordinate the varying critical deliverables throughout the day

Time Management

Due to the time-sensitive nature of our work this role will be working closely with other Production Specialists and management to balance incoming work with critical outgoing mail. Workflow can fluctuate so staying focused on important deadlines is key.

Communication

Issues arise work changes problems occur. This role will be adapting to the work and directing the team accordingly. Clear and timely communication with senior colleagues and management will be a daily part of ensuring we deliver world-class service to our clients while constantly improving how we run our business.

Team Building

As the Production Coordinator this role will be working with their team to meet daily production requirements and exceed our clients expectations. To achieve this this role will be a critical driver in ensuring that the team understands the work follows the process and achieves production goals. This role would facilitate new hire training and maintain operational SOPs for the department.

Technical Responsibilities

Production Printing and Assembly

Operating high-speed print and assembly devices setup operate finish reconciliation and light maintenance.

Requirements

Demonstrated performance of working in a fast-paced environment.

Learning agility possesses good problem-solving skills.

Strong analytical skills. Proficient in Microsoft applications (Excel Word Outlook)

Demonstrated work ethic with a high level of accountability honesty and integrity.

Willing and capable of performing in a moderately flexible schedule (shift overtime or weekends during seasonal peaks and unplanned demand).

Ability and commitment to work in a diverse and inclusive environment.

Learn to set up operate and troubleshoot all equipment in all production areas and accompanying procedures.

Follow verbal and written guidance including instructions from work orders using independent judgement based on established procedures.

Ability to communicate effectively in a professional environment.

Work with accuracy neatness and speed.

Maintain a clean and organized work environment.

Knowledge Education Certification Skills & Technical Proficiencies

Education & Certification

High school diploma or equivalent. BA/BS/AS/AA degree in Operations Management Supply Chain or other technical application is a plus.

Work Experience

2 years experience directly leading diverse teams in an operations environment.

Experience working in and managing in a team-oriented collaborative environment.

Experience developing ways of accomplishing goals with little or no supervision depending on oneself to complete objectives and determining when escalation of issues is necessary.

Work Environment

Fast-paced production environment with cross-training requirement/expectation.

Work on-site full-time.

Occasional evening and weekend work to meet deadlines as required.

Colleague Engagement commitment.

Production floor presence (standing walking majority of the day).

Occasional lifting up to 50 lbs.

Alight requires all virtual interviews to be conducted on video.

Flexible Working

So that you canbeyour best at work and home we consider flexible working arrangements wherever has been a leader in the flexible workspace and Top 100 Company for Remote Jobs5 yearsin a row.

Benefits

We offer programs andplansfor a healthy mind bodywalletand life becauseitsimportantour benefits care for the whole person. Options include a variety of health coverage options wellbeing and support programs retirement vacation and sick leave maternity paternity & adoption leave continuing education and training as well asseveralvoluntary benefit options.

By applying for a position with Alight you understand that should you bemadean offer it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Background checks may include some or all the following based on the nature of the position:SSN/SIN validation education verification employment verification and criminal check search against global sanctions and government watch lists credit check and/or drug test.You will be notified during the hiring process which checks are required by the position.

Our commitment to Inclusion

Wecelebrate differences and believe in fostering an environment where everyone feels valued respected and supported. We know that diverse teams are stronger more innovative and more successful.

At Alight we welcome and embrace all individuals regardless of their background and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter more inclusive future.

As part of this commitment Alight will ensure that persons with disabilities areprovidedreasonable accommodations for the hiring reasonable accommodation is needed please contact.

Equal OpportunityPolicy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex race color religion creed national origin ancestry age physical or mental disability medical condition pregnancy marital or domestic partner status citizenship military or veteran status sexual orientation gender gender identity or expression genetic information or any other legally protected characteristics or conduct covered by federal state or local addition we take affirmative action to employ disabled persons disabledveteransand other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities andsincerely heldreligious beliefspracticesand observances unless doing so would result in undue hardship. Applicants for employment may requesta reasonableaccommodation/modification by contacting their recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries partners or purchasers of Alight business units.

We offer you a competitive total rewards package continuing education & training and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

Maximum :

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level including but not limited to a candidates experience education certification/credentials market data internal equity and geography. Alight makes these decisions on an individualized non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package please visit: Wellbeing and Benefits Selector Page - Alight

DISCLAIMER:

Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries partners or purchasers of Alight business units.