Sr. CMDB Analyst

Raleigh, WV - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Work with data center managers to ensure completeness and accuracy of the CMDB fordata center moves. Work with data centerstaff to improve CI location information consumed from the companys datacenter management system.
Work with the team to ensure a smooth transition for the ServiceNow platform upgradefrom Xanadu to Zurich.
Support the convergence of two ServiceNow CMDB and maintaining the accuracy of this effort.
Create change requests and adhere to all change management delivery processes
Support service mapping activities to complete the product to portfolio mappings of ours systems.
Provide testing of the Participates in SDLC and Scrum meetings. Work within the Agile framework including participating in sprint planning backlog grooming and retrospectives.
Designdevelop and produce reports using the CMDB data including inventory reportsmanagement reports impact analysis reports configuration status reports. Using the CMDB Query Builder for cross data functional views.
Maintenance of the CMDB Health configurations and the ability to create custom KPIs. Support monthly reporting for leadership teams. Support the teams operating procedures for auditing the CMDB and identify opportunities for improvement.
Execute our Data Certification readiness playbook in preparation for semi-annual data certifications.

Work with data center managers to ensure completeness and accuracy of the CMDB fordata center moves. Work with data centerstaff to improve CI location information consumed from the companys datacenter management system. Work with the team to ensure a smooth transition for the ServiceNow platform up...