Business Analyst – Junior for REACT

Must Haves:

• 2 years of experience in business analysis or similar role
• Good working knowledge of process implementation
• Experience with client onboarding facilitation
• Experience with stakeholder support and relationship management

Description

Background Information

• Business Analysts are required for the rollout of the REACT applications to support Panorama access for approximately 14000 users across 3000 organizations. This role will help ensure that the project meets business objectives within aggressive timelines by supporting select operational project tasks.

Responsibilities:

• Facilitate onboarding processes and business operations including:
• Ensure client organizations fulfill end-to-end onboarding requirements including client engagement and client profile analysis completion of required service schedules coordination with internal support teams to support technical integration and provide Go-Live support.
• Collaborate with internal support teams in support of client needs.
• Coordinate communication and scheduling of onboarding activities between client organizations and internal support partners.
• Develop and maintain operational documents and resources.
• Support the delivery of project deliverables including:
• Design and implement business processes in support of project requirements.
• Monitor project deliverables and communicate progress and/or escalate challenges to partners.
• Develop and maintain project documentation including issues and action items logs change and procurement requests reports and presentations.
• Raise and manage change requests and tickets.

Desired Skills:

• Requirements elicitation and analysis is an asset
• Understanding of project lifecycle is an asset
• Understanding of ticket request management is an asset

Required Skills:

• Good working knowledge of process implementation
• Experience with client onboarding facilitation
• Experience with stakeholder support and relationship management

Evaluation Criteria: 100 Points

• Process Implementation: 15 Points
• Client Onboarding: 40 Points
• Project and Operations Support: 30 Points
• Documentation and Reporting: 15 Points

Deliverables

• Deliverables Include but not limited to:
• Process Implementation: Support design implementation and documentation of business processes.
• Client Onboarding: Facilitate onboarding process with focus on client engagement client support stakeholder relationship management and technical configuration.
• Project and Operations Support: Support communications and scheduling of onboarding activities amongst client organizations and internal support partners
• Reporting: Monitor document and communicate project deliverables and/or challenges to partners

Additional Terms

• Term: The term of this Engagement Assignment is 103 Business Days with an option to extend for an additional 249 days at Ontario Healths discretion. The Engagement Assignment may also be extended for unused Business Days at Ontario Healths discretion.
• The resource will comply with Ontario Health policies and procedures.
• Ontario Health systems cannot be accessed from outside the province of Ontario and Ontario Health assets including laptops and related equipment cannot be removed from the province of Ontario without prior written approval from Ontario Health.
• Assignment Type: This position is currently listed as Hybrid. The resource under this request will be required to work onsite as per Hiring Manager sole discretion.