Junior Systems Analyst

We are seeking a highly skilled Systems Analyst with a minimum of 5 years of Tier 3 systems engineering experience to join our enterprise infrastructure team. This role is suited for a technically adept professional with deep expertise in Microsoft 365 AWS and Azure (non-negotiable) along with strong experience across storage virtualization and networking technologies. Youll be instrumental in designing implementing and supporting scalable secure and resilient IT systems that power business operations.

Key Responsibilities

• Deliver Tier 3 support and advanced troubleshooting for enterprise infrastructure.
  

• Design implement and manage solutions across Microsoft 365 AWS and Azure environments.
  

• Administer optimize and secure Windows Server environments.
  

• Manage Dell storage and backup solutions.
  

• Maintain and optimize VMware virtualization infrastructure.
  

• Support and administer Cisco UCS server environments.
  

• Configure and troubleshoot Cisco routing and switching including SD-WAN solutions.
  

• Administer and maintain Mimecast email security and archiving systems.
  

• Collaborate with cross-functional teams to design and deliver scalable infrastructure solutions.
  

• Develop and maintain system documentation including architecture diagrams and procedures.
  

• Participate in strategic planning infrastructure upgrades and technology roadmapping initiatives.

Experience & Skills

• 5 years of experience in Systems Engineering at a Tier 3 level.
  

• Advanced proficiency in Microsoft 365 AWS and Azure (essential).
  

• Strong hands-on experience with Dell storage and backup solutions.
  

• Expert knowledge of Windows Server administration and optimization.
  

• Proficiency with VMware virtualization technologies.
  

• Experience managing Cisco UCS and enterprise hardware infrastructure.
  

• In-depth knowledge of Cisco routing switching and SD-WAN technologies.
  

• Experience with Mimecast email security solutions.
  

• Strong analytical troubleshooting and problem-solving skills.
  

• Excellent communication and documentation abilities.

Qualifications

• Matric and relevant certifications such as:
  

  • Microsoft Certified: Azure Administrator / Solutions Architect
    

  • AWS Solutions Architect (Associate/Professional)
    

  • Cisco CCNP
    

  • VMware Certified Professional (VCP)
    

• Proven experience in enterprise-scale IT environments.
  

• Familiarity with ITIL frameworks and service management tools.