Systems Support Engineer, reCycle Reverse Logistics

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

re:Cycle Reverse Logistics is looking for a Systems Support Engineer for its Reverse Logistics operation based in CVG110 for our 2nd shift. Our mission is to manage and scale information technology asset disposition (ITAD) services for used electronics and electronic equipment (UEEE) through secure and environmentally sustainable practices supporting asset recovery reuse recycling and other circular economy initiatives. Travel up to 10% of the time.

Key job responsibilities
The Systems Support Engineer for its Reverse Logistics operation based in CVG110 to help build and maintain the failure analysis testing infrastructure for the worlds premier cloud computing platform. This is your opportunity to work in a multi-platform international lab environment.
Our support engineers manage and maintain test automation infrastructure across numerous platforms and architectures (x86 AMD ARM). They implement automated hardware testing solutions and reporting processes for various network and server components to ensure the highest possible hardware quality for customers.

Key job responsibilities
Deploy and maintain testing environments for Failure Analysis of platforms and components
Utilize source control and change management systems to document and deploy code
Utilize review and improve internal documentation
Audit and maintain inventory levels of consumable materials for testing infrastructure


A day in the life
A Systems Support Engineer will be the face of the Test Engineering team in the Failure Analysis labs. They will own deployment maintenance and troubleshooting of the hardware and software required for all test environments. Additionally they will operate as a liaison between the Test Engineering Failure Analysis Operations and Hardware Engineering teams from time to time when troubleshooting issues that span multiple groups or systems.

About the team
re:Cycle Reverse Logistics is an electronics processing reuse and recycling company that works to extend the life of used electronic equipment through reuse repair and recycling. We are a stand-alone company within the Amazon corporate family that provides services to other Amazon companies. We specialize in the handling of valuable electronic equipment that was originally used in data centers. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!

*Why AWS*
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

*Inclusive Team Culture*
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

*Mentorship and Career Growth*
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 1 years of work in at least two of these languages: Python Java Perl PHP Ruby or Bash/Shell experience
- Knowledge of networking fundamentals
- Experience in Linux systems administration and/or development
- Experience working in at least two of these languages: Python Java Perl PHP Ruby or Bash/Shell
- Associates or Bachelors Degree in computer science related fields OR 2 years equivalent experience in systems support

- 2 years of site reliability engineering (SRE) systems engineering systems administration DevOps security administration or network administration experience
- 1 years of building scripts tooling and automation for large-scale computing environments experience
- Knowledge of configuration management systems such as Puppet Chef Ansible or related systems
- Experience in site reliability engineering (SRE) systems engineering systems administration DevOps security administration or network administration
- Experience in network capture and systems troubleshooting
- Experience building scripts tooling and automation for large-scale computing environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $74100/year in our lowest geographic market up to $188100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.