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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Key Responsibilities
Image Creation:
Develop and maintain master images of operating systems applications and configurations for enterprise deployment.
Ensure images comply with organizational standards and security policies.
Image Deployment:
Deploy pre-configured images to new or existing computers using manual and automated tools (e.g. SCCM MDT).
Validate successful deployment and perform post-installation checks.
Hardware and Software Setup:
Physically set up new computers and peripherals.
Install and configure required software and drivers to ensure full functionality.
Troubleshooting:
Diagnose and resolve issues related to hardware software and imaging processes.
Provide technical support for deployment failures and system errors.
Maintenance:
Update and manage images to include new patches drivers and applications.
Monitor deployment processes and maintain documentation of imaging standards and procedures.
Required Qualifications
Education: Associate degree in Information Technology or related field (or equivalent experience).
Experience:
2 years in desktop imaging deployment or IT support roles.
Hands-on experience with imaging tools (e.g. Microsoft Deployment Toolkit SCCM Ghost).
Technical Skills:
Strong knowledge of Windows operating systems and hardware components.
Familiarity with scripting (PowerShell preferred) for automation.
Excellent problem-solving and troubleshooting abilities.
Soft Skills
Strong attention to detail and ability to follow standardized processes.
Excellent communication skills for collaborating with team members and end-users.
Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Customer service mindset with a focus on delivering quality support.
Adaptability to changing technologies and organizational needs.
Preferred Certifications
CompTIA A
Microsoft Certified: Modern Desktop Administrator Associate
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.
Required Experience:
IC
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